Hostel Services program provides short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles. COSTI’s shelters provide clients with a pet friendly dwelling.

This is a full-time non-union contract position scheduled to work 35 hours per week,

 Monday- Friday (9:00 am- 5:00pm)

DUTIES and RESPONSIBILITES

• Trains, develops and supervises Housing Counsellors and Housing Volunteers.
• Liaises and reach out to landlords and property management companies.
• Leads the housing team/department to ensure better coordination of efforts and a unified strategy in housing clients.
• Collects housing data and produce narrative and statistical reports.  
• Oversees the delivery and coordination of program services which includes supporting staff and client day to day issues, liaise with general counsellors and other teams on site.
• Ensures incident reports and documentation are up to date.
• Supports the hiring and training of new staff.
• Works closely with other Assistant Managers and Manager to ensure smooth daily operations and clear communication provided between the different teams.
• Coordinates/supports the delivery of services to clients.
• Process and review housing related service referrals and applications.
• Reviews/ensures files and documentation are up to date on data bases used.
• Ensures that the center and its staff are in compliance with COSTI’s operational policies and procedures and Toronto Shelter standards.

QUALIFICATIONS

• Post-secondary degree or equivalent and related management experience.
• Minimum two (2) years of experience working with the refugee population or homeless population with minimum one (1) year of experience in supervising staff.
• Excellent interpersonal, verbal, and written communication.
• Knowledge of specific issues facing refugees
• Minimum 6 months experience in the housing help sector.
• Well-developed organizational, analytical and decision-making skills.
• Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
• Experience in entering and monitoring data in an internet-based database.
• Ability to speak a second language would be considered asset.
• Possession of a valid First Aid/CPR training certificate is considered an asset
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

LOCATION:                                       Hwy 401 and Dixon Rd                                

DURATION:                                       February 1, 2023 – December 31, 2023

SALARY RANGE:                               $28.87 to $31.39 per hour

POSTING DATE:                               January 16, 2023

CLOSING DATE:                               January 27, 2023