Job Posting 91128

Mental Health Counsellor
COSTI Immigrant Services
Toronto Metro area
Dixon Rd & HWY 401
closed 10 days ago (Fri, 27 Jan)
full time  •  $53, 952 to $58, 064 per annum + benefits

Hostel Services program provides short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles. COSTI’s shelters provide clients with a pet friendly dwelling.


This is a union full time position scheduled to work 35 hours per week,

Monday to Friday, (7:00 am to 3:00pm) or (3:00 pm – 11:00pm), Flexible Hours






This position is required to work in a stressful environment often dealing with clients in crisis situations. The ability to function independently and frequently under pressure while managing multiple concurrent duties, including managing emergency situations is an expectation of this job.


  • Conducts mental health assessments for refugee clients experiencing homelessness
  • Provides crisis intervention to clients experiencing a mental health or emotional crisis.
  • Provides Trauma Informed Cognitive Behavioral Treatment clients.
  • Provides individual, couples and family counselling to clients experiencing personal, emotional, mental health or addiction issues.
  • Develops and implements counselling and intervention plan.
  • Assist clients to gain insight, define goals, and plan action to achieve effective personal, social, educational, and vocational development and adjustment.
  • Work closely with general and housing counsellors to support case plan leading into housing when needed
  • Makes referrals to appropriate health/mental health and social service agencies.
  • Liaises with other organizations, and service providers.
  • Documents services and activities in COSTI’s data base system and SMIS (Shelter Management Information System) and prepares necessary reports.











  • Bachelors of Social Work and at least 2 years clinical counselling experience working with vulnerable population. Masters of Social Work will be an asset.
  • Knowledge of housing issues local and community resources
  • Demonstrated ability in crisis de-escalation skills applied in a team setting
  • Demonstrated ability to work with individuals who are marginalized, under served and who may be at risk of homelessness or homeless.
  • Demonstrated ability working with individuals living with untreated mental illness.
  • Understanding of a trauma informed approach.
  • Knowledge of psychosocial rehabilitation practices.
  • Demonstrated counselling skills.
  • Experience in case planning.
  • Sound culturally competent clinical skills.
  • Possession of a valid Naloxone training certificate.
  • Fluency in English is a must. Fluency in another language is an asset.
  • Must have valid first aid/ CPR certificate.
  • Possession of a valid Naloxone training certificate is required.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
  • Flexibility to work morning or evening hours.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.




LOCATION:                                       Hwy 401 and Dixon Rd.

DURATION:                                       February 1, 2023

SALARY RANGE:                             $53, 952 to $58,064 per annum + benefits

POSTING DATE:                               January 16, 2023

CLOSING DATE:                               January 27, 2023



Priority consideration will be given to those on Notice of Recall.

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