Job Posting 91141

Residential Counsellor (Nights)
St. Leonard's Community Services
Hamilton area
Brantford, ON
closed 7 days ago (Mon, 30 Jan)
full time  •  Starting at $22.25 per hour plus benefits and a $1 per hour shift premium for overnight work


St. Leonard’s Community Services has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults and families within the communities we serve.

Our Values

These aren’t just “lip-service” to us – we work and live by them.  If you do, too, we want to talk to you!

  • Inclusive – we value everyone and their unique perspectives and journeys
  • Compassionate – we care about our clients, our staff, partners, and the communities we serve
  • Collaborative – we work together to support our clients and community
  • Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
  • Innovative – we are open to change and continuous improvement
  • Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
  • Optimistic – we believe that everyone can accomplish their goals


Residential Counsellors (RC) support individuals accessing service within our Withdrawal Management and Treatment Services (WMTS) programs. This includes an 18-bed facility (7 withdrawal management beds for any gender and 11 men’s residential treatment beds) and a 10-bed residential treatment facility for women. 

We currently have a full-time night position within our treatment program for women.  Residential Counsellors work as part of a collaborative team to support individuals making changes to their substance use. Our full-time night staff has an important role to play in creating a welcoming and caring environment as you are the first person our clients see in the morning!  You are also key to maintaining a safe and clean facility.       

In addition to supporting clients in the facility, the Agency’s 24/7 crisis line is responded to at this location between midnight and 8 am.  During night shifts, the RC responds to crisis line calls and provides supportive listening, coping skills coaching, and safety planning for those who reach out for support.  You make a difference!

As a Full-time Nights Residential Counsellor, you will:

  • Provide client orientation to the facility and the program, making program expectations clear
  • Contribute to the development of strength-based support and transition plans with clients and help them as they work on their individual plans
  • Support safe administration of medications, as needed, to clients in care and document appropriately
  • Confidently redirect client behaviour when required, to ensure a physically and emotionally safe space for all
  • Be responsive and compassionate to clients within the program, and those who access the crisis line
  • Answer and document all crisis line calls appropriately
  • Support safe and effective facility functioning through facility tours, light cleaning, and meal preparation

Hours of work: 

40 hours per week, Monday through Friday, 12 am - 8 am (work week starts at 11:59 pm on Monday and ends at 8 am Saturday)

Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development

A note about COVID-19:  Our Agency is committed to the safety of staff. We are following Public Health guidance on precautions regarding use of Personal Protective Equipment, screening of staff and clients, physical distancing, cleaning, hand hygiene, and testing.  If you are selected for an interview, we will answer any questions you may have on the precautions currently in place.


Hourly wage: Starting at $22.25 plus benefits and a $1 per hour shift premium for overnight work

The Perks

  • Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
  • Employee Assistance Plan for all staff and their families
  • Paid Time Off for all staff, including two Wellness Days annually
  • Fun events for all staff
  • Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
  • Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
  • Agency committed to ensuring your physical and mental health/safety is paramount


  • College diploma or certificate in the human services, social services, addiction, concurrent disorder field
  • 2 years’ combined student placement and/or paid experience in substance use, concurrent disorders and/or mental health clinical or group settings
  • Experience delivering group and/or individual life skills programs
  • Proficient in MS Office and be familiar with databases
  • Access to reliable transportation
  • Ability to manage frequent exposure to direct and vicarious trauma
  • Proof of full vaccination (3 doses minimum) against COVID-19

Start date: as soon as possible

St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.  We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.  The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.  We are grateful to have the opportunity to work in this community, on this territory.  We also acknowledge that the settler population has been able to benefit from this beautiful land.  We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff.  The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff.  The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.

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