Job Posting 91313

Private Sponsorship of Refugees Manager
Inter-Cultural Association of Greater Victoria
Vancouver Island & Coastal areas
102-808 Douglas Street, Victoria, BC
closes in 33 days (Fri, 10 Mar)
full time

Term Vacancy– Competition #2023-01-23-PSRM - This position is excluded from union membership

Date posted: January 23, 2023

Closing date: February 10, 2023

Position: Private Sponsorship of Refugees (PSR) Manager

Hours of work: 35 hours per week

Start date: As soon as possible

Location of work: 102-808 Douglas Street, Victoria

Rate of pay: ICA offers a competitive salary.  Full benefits after successful completion of six-month probation period

The Inter-Cultural Association of Greater Victoria (ICA) helps immigrants and refugees meet their social, cultural, and economic goals. Comprised of dedicated staff and volunteers, ICA provides language instruction, support finding housing and employment and a range of other services. In addition, ICA is actively engaged in the community to strengthen connections between immigrants and those born in Canada. Through our work, we are building a strong, diverse, and vibrant community. ICA is a welcoming, passionate, and energetic organization that has been having a positive impact in the Greater Victoria region for 50 years.

Job description: Leads ICA’s Private Sponsorship of Refugees program, including recruitment and support of community volunteers (Constituent Group members), supports refugees who resettle in Greater Victoria, is a liaison between ICA and the federal government.  ICA is a Sponsorship Agreement Holder and has been welcoming refugees through its PSR program since 2015. Works in close cooperation with the Director of Operations and Director of Impact and Innovation. Serves all individuals, including BIPOC, LGBTQIA2+, Indigenous, and those with diverse abilities. Functions as a member of ICA’s management team and participates in agency-wide planning processes. Reports to of Director of Operations.


  • Undergraduate degree in related discipline (refugee and/or forced migration studies, intercultural studies, social studies, social work, business administration, area studies) or combination of education, training and experience may be considered.
  • Graduate degree preferred.
  • Minimum three years’ experience management role with responsibility for a major program area, and supervising staff within a unionized environment preferred
  • Knowledge of accounting, business administrative, human resources, operations, and management practices and processes.
  • Ability to work and effectively communicate at senior level.
  • Experience writing successful funding proposals, developing program logic models and outcomes-based programming.
  • Experience developing and working with budgets.
  • Experience working with immigrants, refugees, sponsored refugees and Constituent Groups, Indigenous partners, and understanding of refugee issues.
  • Three to five years’ experience working within social services, not-for-profit, Sponsorship Agreement Holder, and/or multicultural environment.
  • Experience in managing databases and using fundraising software.
  • Excellent business judgment, analytical, and decision-making skills.
  • Work independently with limited direct supervision.
  • Excellent organizational and project management skills.
  • Keen understanding of diversity issues, experience working in multicultural settings.
  • Proficiency in a settlement and/or resettlement language preferred.
  • Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
  • Employment requires proof of vaccination status (minimum of two doses).

Required skills and abilities

  • Manages core components of sponsorship that ensures the moral, financial, and legal responsibilities in relation to refugee sponsorship are carried out.
  • Manages the provision of basic financial support and care for the sponsored refugee(s) for the duration of the sponsorship period, or until the sponsored person becomes self-sufficient (whichever comes first).
  • Promotes ICA mission and vision to Constituent Group members and donors to PSR program.
  • Stewards, cultivates, and maintains relationships with Constituent Group members and donors in partnership with the Development Coordinator.
  • Pre-screens potential cases to determine whether a sponsorship application may meet sponsorship requirements, and whether the refugee(s) meet(s) eligibility and admissibility criteria.
  • Assesses, selects, and authorizes Constituent Groups; complete all required documentation (forms for onboarding group members as volunteers, including criminal record check; ICA-CG Co-Sponsorship Agreement; calculation of budget).
  • Ensures Constituent Groups have sufficient resources and expertise to carry out their responsibilities.
  • Provides organizational assistance, advice, information, and support to Constituent Groups, including through electronic and in-person information and training.
  • Monitors Constituent Group(s).
  • Assists in the coordination of fundraising campaigns related to refugee resettlement to meet organizational targets.
  • Promotes and raises awareness of the PSR program, refugees and forced migration issues to the community through communications, public outreach events and speaking engagements.
  • Submits an annual report for the past year and expression of interest for the following year to IRCC.
  • Submits completed refugee sponsorship applications and update IRCC on any changes regarding family composition or other aspects of the sponsorship, including any changes in the financial or other conditions of the sponsoring groups.
  • Ensures that sponsoring groups carry out their duties under the guidance of the PSR Manager, including but not limited to the refugees they are sponsoring and IRCC, such as:
    • pre-arrival duties: maintain contact with refugee applicants and update them and ICA; ensure refugees are aware of their interview and appear for the interview; prepare refugee for an interview; work jointly with refugee applicants to avoid any delay or complication in the sponsorship process; reception (meet at airport, welcome into the community, and provide orientation to new neighbourhood and life in Canada);
    • post-arrival duties: lodging; connection to settlement assistance and support, and monitoring.
  • Provides supervision (as applicable), manages performance, and provides ongoing support and advice to the Private Sponsorship of Refugees team in regard to optimization of sponsorship.
  • Manages databases and fundraising software.
  • Serves as liaison with other members of the management team and keeps them apprised of developments with sponsorship.
  • Participates in the team-based contract management in regard to budget monitoring, reporting, cash flow forecasting, and other tasks as required by the contract with the main funder.
  • Assumes leadership in the preparation of funding applications for the Private Sponsorship of Refugees Program; provides input into the budgeting process.
  • Contributes as a member of the management team to overall agency-wide sponsorship planning and implementation.
  • Works in close collaboration with the Finance and Development departments to ensure donations and funds for refugee sponsorships are accurately recorded and dispensed after the refugee(s)’ arrival.
  • Works in close collaboration with the Resettlement Assistance Program (RAP) to ensure current information and practices are aligned when serving refugees.
  • Participates in ongoing training on related PSR-program client management database system and ensures that the sponsorship team (as applicable) accurately use the system; Stays up to date on system requirements and communicates problems with the system within the management team to find agency-wide solutions.
  • Uses technology effectively in all aspects of the job.
  • Creates awareness of anti-oppressive/social justice issues.
  • Participates in training opportunities to stay current on issues impacting ICA’s operations, including the annual SAH conference.
  • Organizes, chairs, and/or participates in regular team and organization-wide staff meetings; Follows all ICA policies and administrative procedures.

Submit a cover letter and current resume (in .pdf format), noting relevant qualifications, experience, vaccination status, and salary expectation to the Inter-Cultural Association of Greater Victoria, Attention: Manager of People and Culture, via email to by no later than February 10, 2023. Please quote Competition #2023-01-23-PSRM in the subject line.

Please note: This position is excluded from union membership and open to applicants of all genders. Only short-listed applicants will be contacted.

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