Job Posting 91336

Immigrant Employment Specialist (WorkBC/Maximus)
Inter-Cultural Association of Greater Victoria
Vancouver Island & Coastal areas
Victoria, BC
closes in 18 days (Fri, 24 Feb)
full time  •  $23.98 per hour

Vacancy Posting – Competition #2023-01-25 IES-WBC/M

Posted:  January 25, 2023

Closing date: Ongoing posting until the position is filled

Position: Immigrant Employment Specialist (WorkBC/Maximus) Two positions available

Hours of work: 35 hours per week

Start date: As soon as possible

Work location: Off site: WorkBC Centre, 1483 Douglas Street, Victoria BC

Rate of Pay: $23.98 per hour (benefits after successful completion of probation period)

The Inter-Cultural Association of Greater Victoria (ICA) helps immigrants and refugees meet their social, cultural, and economic goals. Comprised of dedicated staff and volunteers, ICA provides language instruction, support finding housing and employment and a range of other services. In addition, ICA is actively engaged in the community to strengthen connections between immigrants and those born in Canada. Through our work, we are building a strong, diverse, and vibrant community. ICA is a welcoming, passionate, and energetic organization that has been having a positive impact in the Greater Victoria region for 50 years.

Job description: Under the guidelines of multiple programs through the Ministry of Social Development and Poverty Reduction (WorkBC/Maximus Canada Employment Services), and other funding agencies, this position supports and refers clients to appropriate programming and resources. Provides all aspects of career counselling, mentoring, facilitation, case management (action planning, assessments, job search work experience services, skills enhancement services, self-employment services, wage subsidy services, job sustainment services and outreach), working with clients facing multiple barriers to employment, including youth unemployment. This is a multifaceted position and requires an individual that is able to balance superior client service with other responsibilities and multiple contract requirements. Serves all individuals, including BIPOC, LGBTQ2+ and Indigenous, and those with diverse abilities. Reports to the Employment Services Manager.


  • Undergraduate degree and professional courses on employment-related themes or combination of education, training, and experience (business administration, career development, intercultural studies).
  • Keen understanding of diversity issues to work with persons from diverse backgrounds on employment-related issues, and experience working in multicultural settings.
  • Solid knowledge of the Canadian local labour market, workplace practices, job search strategies and techniques, and ethical practices in employment counselling and career development.
  • Ability to achieve results with individuals with specialized needs and multi-barriers to employment.
  • Three years’ experience facilitating employment-related programs, employment case management, conducting career and vocational assessments, conducting outreach within social services, not-for-profit and/or multicultural organization.
  • Established relationships with local employers and the community.
  • Strong administrative skills, including writing case notes and data management. Experience with client management systems would be an asset.
  • Experience working with immigrants and refugees and/or understanding immigration issues.
  • Proficiency in a settlement and/or resettlement language preferred.
  • Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
  • Employment requires proof of vaccination status (minimum of two doses).

Key duties/responsibilities

  • Establishes a rapport and working relationship with clients.
  • Determines client eligibility with regard to service and program criteria.
  • Provides support to newcomer clients in understanding the local labour market and assists in the use of resources and technology for job search activities.
  • Develops and facilitates employment related training workshops such as job search, career planning, orientations, and short-term life skills programs (as applicable).
  • Conducts outreach to client and employers and the community to promote program services.
  • Provides employment counselling in individual appointments.
  • Interviews and assesses clients for job readiness and service needs.
  • Assists clients to develop and implement strategies that address their unique job search, career planning, skill enhancement and/or employment maintenance issues.
  • Provides clients with job postings, and introductions to employers when possible.
  • Completes client needs assessment, identifying and documenting individual employment strengths, needs and barriers to employment.
  • Assists clients with the development of personalized action plans, identifying strengths and barriers to employment, establishing clear employment goals and outline the steps required to lead to employment.
  • Coaches clients in the development of tools and strategies required for an effective job search assisting with resume, cover letter and related key job search documents.
  • Provides ongoing follow-up support to clients establishing dates for regular contact, based on individual client need, monitors client activity with service delivery partners.
  • Provides job sustainment services to support client’s job retention and successful labour market attachment.
  • Facilitates employment related training workshops such as job search, career planning, orientations, and short-term life skills programs (as applicable).
  • Prioritizes services and manages available funds based and maximum averages.
  • Maintains progress reports in client management systems.
  • Creates awareness of anti-oppressive/social justice issues.
  • Participates in employment-related training opportunities to stay current on issues impacting ICA’s clients.
  • Participates in regular team and organization-wide staff meetings.
  • Follows all ICA policies and administrative procedures.

Submit a cover letter and current resume (in pdf. format), noting relevant qualifications, vaccination status, language proficiency and experience to the Inter-Cultural Association of Greater Victoria, Attention: HR Manager, via email to . This is an ongoing posting until the position is filled. Please quote Competition #2023-01-25 IES-WBC/M in the subject line.

Please note:  This is a unionized position subject to the terms and conditions of our Collective Agreement and of our funding agreements with various funders.  As per the Collective Agreement, internal applicants will be given consideration with respect to filling the position prior to external candidates being hired.  This position is open to applicants of all genders.  This position requires union membership.  Only short-listed applicants will be contacted.

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