The ELT program combines advanced level language training (Canadian Language Benchmark Levels 5-8) with sector specific terminology training and job placement for Internationally Trained and Experienced Professionals.

This is a full-time non-union contract position, scheduled to work 35 hours per week,

(Monday to Friday, 8:30 am to 4:30 pm)

DUTIES and RESPONSIBILITIES

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• Provides administrative and secretarial support to ELT manager and team
• Handles client inquiries in person, on the telephone and via email and virtual meeting tools regarding COSTI’s programs and services
• Verifies, complies, corrects and types statistical and narrative reports
• Prepares and types letters, documents and certificates for signature regarding status of client
• Participates in intake and registration
• Responsible for client registration online and in person
• Responsible for input of client data into CIS, HARTs and iCare
• Liaises with assessment centre for client intake assessment and placement
• Liaises with instructors and program staff and to collect and compile data for entry into CIS, HARTs and iCare
• Prepares and verifies petty cash and course deposit statements for manager
• Orders office and program supplies as required
• Handles client inquiries in person, on the telephone, via email and virtual meeting tools regarding COSTI’s programs and services
• Creates, organizes and maintains operational files online
• Supports new clients’ access on Zoom or Teams to prepare for attendance in virtual classes
• Prepares and distributes materials for program outreach
• Maintains inventory of program materials and supplies
• Performs other administrative duties as required

QUALIFICATIONS

• High school graduation or equivalent and 1-year office experience.
• Working knowledge of eLearning tools and applications, e.g. Moodle, and Google Drive.
• Experience using virtual interactive tools such as MS Team, Zoom, and Google Apps, etc.
• Advanced knowledge of MS Word, Excel, PowerPoint, Publisher, Internet email and social media, e.g. Facebook, twitter, Instagram, LinkedIn, etc.
• Good written and oral communication skills.
• Good administrative skills, typing speed of 40 words per minute is essential.
• Knowledge of office procedures, capable of meeting timelines.
• Demonstrated ability to work in a team-oriented environment.
• Excellent customer service skills and sensitivity towards educational needs of newcomers.
• Ability to speak second language rather than English is an asset.
• Knowledge of iCARE, CIS or CLARS would be an asset.
• Access to a car is required.
• Ability to work at multiple locations in York Region.
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

Please note that a written and technical assessment will be administered to demonstrate both written and planning skills as well as proficiency with MS Office applications and Outlook at an advanced level.

LOCATION:                           7700 Hurontario St, Brampton ON

DURATION:                           March 1, 2023 – February 29, 2024

SALARY RANGE:                 $21.89 - $25.03 per hour

POSTING DATE:                   January 24, 2023             

CLOSING DATE:                   February 6, 2023       

Priority consideration will be given to those on Notice of Recall.