WORKING CONDITIONS:

• This is a 6 months contract part time position. Tuesday and Wednesday, 11pm to 7am (midnight), 16 hours per week. 
• Working environment is typically in the building and other area in generally agreeable conditions.
• The performance of the job requires the ability to lift/move 20 lbs., reach, bend, twist, stoop, and computer keyboarding.

Position Purpose summary:

The Program Support Worker/Housekeeping at The Salvation Army is responsible to provide professional, compassionate and respectful services to the clients of The Salvation Army Windsor Centre of Hope.  The incumbent will be charged with ensuring that clients are served in a manner befitting Christian standards, attitudes, principles and goals, with care and concern for the spirit, body and mind of the individual.

ACCOUNTABILITIES:

1. Service Delivery

• 3-4 hours Clean and sanitize duties, sweep & mop floors, clean washrooms, wipe and sanitize high touch points and areas
• Within the client’s existing environment encourage, where applicable, positive life-style alternatives:  socialization, grooming and hygiene, external social opportunities, respect for dignity of themselves and others, support client ownership of own actions and problem solving
• Hand out and ordering of medications, record medication on e-MAR system or manual record sheet, as per policy
• Monitor basic medical care and follow-up documents, help residents book their appointments
• Identify unhealthy and inappropriate behaviors i.e. substance abuse, etc. and consult program Manager
• Crisis Intervention
• Register new residents and properly complete all the documents as required
• Building safety check, identifying any safety and security needs, nighttime bed check, and ensure building’s security and staff/residents safety
• In emergency situation use stairs to evacuate clients in the building to outside safe place
• Available for other WCOH duties as needed

2. Clerical/Data Entry

• To perform computer data entries on the client service system, input monthly statistics, maintain accurate records of client stays
• To prepare correspondence and reports to direct Manager
• Answer the telephone professionally, direct calls and take messages as required
• Greet all visitors to the WCOH, directing them to the appropriate area
• Accept mail and deliveries

3. Administrative

• To serve clients in a manner befitting Christian standards, attitudes, principles and goals, with care and concern for the spirit, body and mind of the individual
• Ensure that fire safety and public health standard care is maintained
• As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Manager

 Perform other duties as required.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications

• Minimum Secondary School Diploma
• A University degree, college diploma or certificate from a recognized institution with studies in counseling or related experience is asset.
• Criminal Records Check with vulnerable sector screening , First Aid/CPR certificate, WHIMS certificate, and medical clearance are required.
• Non-Violent Crisis Intervention training and valid driver’s licence are asset

Experience and Skilled Knowledge Requirements

• Minimum of 2 years of prior related experience
• Computer skills in all aspects of Microsoft Office and client date management system required
• Good oral, written and electronic communication skills
• Good interpersonal skills, self-motivated and disciplined
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

Skills and Capabilities:

• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Excellent organizational skills, ability to follow detailed instruction.

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all new employees within the Province of Ontario, Social Services sector.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required. 

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation. 

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. 

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. 

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus. 

Core Values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

We thank all applicants, however, only those candidates to be interviewed will be contacted.