Job Posting 91397

Newcomer E-Learning Coordinator
YWCA Hamilton
Hamilton area
closes in 17 days (Wed, 22 Feb)
full time - temporary / contract

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.



Position Description


Department: Employment and Training

Reports to: Manager, Immigrant and Settlement Service

Location:  Hamilton, ON

Hours of Work:  37.5 hours per week

Start Date:  TBD

Contract End Date: March 31, 2023

Posting Date: January 25, 2023


  • Coordination, promotion and administration of specialized technology-related sessions;
  • Identify and assess overall newcomer population issues/needs with regard to online and blended learning models and create a curriculum to teach digital skills and educational sessions;
  • Responsible for producing the eLearning courses and programming within the LMS courseware;
  • Provide newcomer women with computer literacy training and help build their technology skills
  • Integrate multimedia and other assets into courseware;
  • Create storyboards and prototypes;
  • Package courseware for delivery onto LMS;
  • Work with subject matter staff to provide consult and modify Virtual Slate for integration of eLearning tools/plugins accordingly including web conferencing, attendance & progress tracking, URLs & external tools, SCORM packages, assessments, quizzes, assignments, H5P, Wiki, customized e-certificates & badges and more to enhance the functionality of LMS;
  • Research settlement-related topics to inform content creation;
  • Conduct ongoing research to integrate open-source web resources into LMS;
  • Work closely with program staff for content creation and to establish processes and procedures to streamline content development;
  • Orientate the non-technical audiences on the use of LMS including program staff and clients;
  • Provide training sessions to introduce program staff to technical concepts and help build autonomy to modify the courseware independently for content editing;
  • Facilitate, develop and evaluate group/individual training with regard to LMS courseware utilization;
  • Create a step-by-step training guide for staff to follow as a reference for any upcoming content creation and tool integration into LMS;
  • Create a simplified step-by-step guide for non-technical clients to follow as an easy reference to navigate LMS-led activities and benefit from all the tools and resources it offers;
  • Understands and incorporates emerging trends, leading practices, and industry professional standards;
  • Provide project reports to the manager as required;
  • Ensures compliance with all YWCA Hamilton's policies and procedures including confidentiality of client information;
  • Supports YWCA Hamilton’s mission, vision and values;
  • Perform other duties as required.



37.5 hours. per week




  • Completion of 2 years of college in the area of instructional design, education, curriculum development, online teaching and learning, or equivalent;
  • A minimum of 2 years of online course design experience, curriculum development, or related experience within the Social Services, LINC Blended Learning or Settlement Sector;
  • Fluency using eLearning content development tools (such as: Articulate 360, Adobe Creative Cloud, Canva, Avenue, and Blackboard) for creating instructional media (such as interactive activities and presentations, video, and multimedia) required, (Work samples or a portfolio will be reviewed during the interview process);
  • Minimum 3 years of experience working in the immigrant and settlement sector;
  • Knowledge of settlement services and issues for newcomers and experience working with immigrants;
  • Moodle Educator Certification (MEC) or LearnIT2teach Advance Certification is an asset;
  • Strong ability to create and implement project plans within given timelines;
  • Must have skills using MS Office programs including Excel and Word;
  • Excellent verbal and written communication skills;
  • Ability to bring a feminist, anti-racist/anti-oppressive perspective to work;
  • Must provide a current Judicial Matters police check or willingness to obtain at own cost;
  • Bilingual English/French or another language is an asset.


YWork for us?


At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:


  • On-the-job training and professional development opportunities
  • Staff fitness, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package


If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!




Thank you for your interest in YWCA Hamilton.


As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.


Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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