Position Title: Manager, Fundraising and Special Events
Department/Region: Fundraising/Head Office
Union or Non-Union: Non-Union
Reports To: Vice President, Brand and Digital Marketing
Date: February 27, 2023
The Manager, Fundraising and Special Events is responsible for developing, managing, and implementing successful revenue generation and donor engagement programs including: corporate and foundation giving, major and planned gifts, event sponsorship, and event planning. The role includes stewardship of existing supporters and proactively identifying and building new relationships with high net-worth individuals, sponsors, companies, trusts, and foundations. S/he will serve as National lead and resource to support regional fundraising activities including sponsorships, special events, grant requests, and major gift solicitations.
Corporate; service clubs; foundations; major gifts; government project grants; sponsorship; fundraising and donor event development, management, planning and execution.
Responsibilities and Related Tasks
Direct Service - 60%
- Design and deploy fundraising plans/campaigns to ensure realization of CHS' fundraising goals.
- Research and identify grant-making organizations and major donors aligned with CHS funding needs including corporations, foundations, service clubs, sponsorships, government project funding, and high net-worth individuals.
- Conduct the full range of activities required to research, write, submit, and manage grant proposals to corporations, foundations, government, service clubs and individuals, including budget development and management.
- Manage the delivery of CHS special events including planning, participation and volunteer recruitment, promotion, communication and engagement with donor activities, e.g. direct mail, web fundraising content, pre and day-of event and post logistics.
- Advise regional offices on local fundraising opportunities.
- Acquire and maintain a sound knowledge and understanding of CHS and use that knowledge and understanding to write compelling grant proposals for corporations, foundations, and major donors.
- Collaboration with Marketing and Communications, Business Development, Finance, and other departments.
- Other duties as assigned.
Administration - 15%
- Maintain current records in database and paper files, including grant tracking and reporting.
- Work cooperatively with CHS staff to develop fundraising programs, proposals, and grant requests.
- Develop policies to ensure consistent, cooperative fundraising procedures across CHS.
- Prepare written reports and post campaign results for the director, VP and others, as required.
- Coordinate and execute the fulfilment of all benefits and correspondence to institutional and major gift prospects and donors.
Financial Management – 10%
- Prepare annual plan or calendar including qualitative and quantitative objectives.
- Provide detailed activities for each program.
- Monitor monthly financial statements against budget and recommend strategies for bottom line recovery when shortfalls occur.
- Liaise with fundraising staff to ensure prompt processing of all receivables, payables, acknowledgement correspondence.
Supervision - 5%
- Supervision of Fundraising Clerk, volunteers, casual employees, and external consultants/agencies.
- Reconcile monthly transactions.
Community Education and Development - 5%
- Liaise with CHS program staff to ensure accurate, up-to-date representation in outgoing materials and funding requests.
- Represent CHS on external committees as required.
- Promote and provide information to the public about CHS programs and services.
- Participation at CHS special events, e.g. President’s Cup Golf Tournament, Giving Tuesday Challenge, May Month, United Way, etc.
Personal and Professional Development - 5%
- Remain current on fundraising strategies, CRM, relevant legislation, and CASL/CRA guidelines.
- Attend management workshops, seminars, and continuing education/professional development seminars.
- Attend and participate in CHS internal and management meetings as requested, special projects, and subsequent task groups.
- Acquire and maintain minimum ASL Proficiency requirement for the position (Advanced Plus).
- Bachelor’s Degree or equivalent.
- Minimum 3-5 years’ fundraising experience in non-profit sector like healthcare, academics, social services.
- Proven experience and success with fundraising events, sales and marketing, grant and major donor proposal writing, and raising funds.
- Superior writing and research skills with proven results.
- Clear understanding of and strict adherence to ethical fundraising standards.
- Excellent networking, presentation and interpersonal skills, including ability to encourage and motivate donors.
- Proven success in volunteer development and participation.
- Ability to work independently and as part of a team.
- Excellent strategic thinking and tactical planning skills.
- Strong project, event management and attention to detail skills, with proven ability to manage projects, timelines, people, and budgets for a common goal.
- Strong work ethic, results-oriented, team player, committed to supporting the not-for-profit sector.
- Fluency and a high-level of proficiency in the fundraising Raiser’s Edge NXT and MS Office Suite software. CRM fundraising and online peer-to-peer software a strong asset.
- Demonstrated sensitivity to working in a culturally diverse environment.
- Proficiency in American Sign Language (ASL) or willingness to learn; French and LSQ are assets.
- Some travel required; valid driver’s license with access to a car an asset.
- Some evenings and weekends required.
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 83-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
This is a permanent, full-time position working Monday – Friday, 9:00 a.m. – 5:00 p.m. At CHS, we follow a remote hybrid model where employees enjoy the flexibility of working from home primarily and coming into the office when required by their manager.
We offer a competitive and robust benefits plan to support our employees.
- Three weeks’ paid vacation to start.
- Three (3) personal leave days.
- Nine (9) paid sick days.
- 12 paid holidays including Easter Monday and floater day.
- Group Life and AD&D insurance coverage.
- Group extended health and dental coverage.
- Short- and Long-Term disability coverage.
- Group Registered Retirement Savings Plan (RRSP).
- Employee Assistance Program.
- Educational and professional membership reimbursement.
- Free American Sign Language (ASL) training!
CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.