PRIVACY & ACCESS PROGRAM MANAGER :

($84,795 - $99,759 - Annually) 

POSITION SUMMARY

Reporting to the Director, Privacy and Information Services, the Privacy & Access Program Manager is responsible for administering BC Housing’s obligations under the Freedom of Information and Protection of Privacy Act (FIPPA). The incumbent interacts with BC Housing’s executive and senior management to provide advice on complex and sensitive freedom of information and privacy matters, and develops effective trust-based working relationships with the Office of the Information and Privacy Commissioner. He/she/they provides support in the management of effective freedom of information and protection of privacy programs at BC Housing and participates in the planning and formulation of departmental objectives, plans, policies and procedures to ensure accomplishment of business objectives. He/she/they manages complaints about BC Housing’s programs and inquiries from the Ombudsperson’s Office in the Complaints Resolution Program Manager’s absence

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor degree in a related discipline supplemented by industry recognized professional courses, such as International Association of Privacy Professionals (IAPP) certification.
• Considerable experience processing FOI requests of varied complexity, communicating with senior level staff and organizations including the OIPC, completing Privacy Impact Assessments, including for complex Information Technology (IT) systems and environments and completing Information Sharing Agreements.
• Or an equivalent combination of education, training and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge of freedom of information and privacy legislation
• Some knowledge of IT Security
• Ability to analyze the requirements of FIPPA and the impact of OIPC decisions
• Ability to communicate clearly, in both spoken and written communications, and provide complex and sensitive information where there may be significant barriers to acceptance
• Ability to learn and understand BC Housing’s business operations
• Ability to build strong and trusting relationships with BC Housing executive, managers and staff, the OIPC and other government agencies
• Ability to maintain confidentiality, and utilize diplomacy and tact in dealing with confidential matters
• Ability to be flexible and have excellent interpersonal skills
• Ability to analyze and solve issues and make effective decisions in a results-oriented environment
• Proven communication, facilitation, problem solving and negotiation skills
• Effective organizational, planning and project management skills
• Effective leadership, communication, presentation and interpersonal skills