At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services

Program: Youth Employment Connect

Employment Type: Permanent Full-Time (35 hours per week)

Job Summary:

The Program Assistant provides frontline support services to Youth Employment Connect (YEC) and assists with the administrative functions of the program. The Program Assistant also provides support to the program team and actively participates in the program advisory committee.

Reports to: Program Manager

Key Duties and Responsibilities:

• Performs reception duties over phone and in person, including providing basic program information, registering clients for intake assessments, and booking appointments with the team
• Responds to incoming mails and emails from applicants, parents, case managers, and social workers
• Prepares and updates marketing/promotion materials such as brochures, banners, and websites
• Assists in program marketing and promotional activities
• Develops, organizes, and maintains the program filing system, including client files, bookkeeping records, reports, and inventory list
• Organizes and orders office supplies
• Upkeeps office space, including business license and office equipment, and contacts vendors/suppliers as when needed
• Communicates with clients upon the request from the program or the agency, including additional forms and surveys
• Compiles projects statistics and aggregates data
• Assists the team to prepare monthly, quarterly, and annual reports
• Prepares logistics for program activities, including workshops and events
• Handles incoming invoices and processes payments
• Maintains a bookkeeping record of all program expenses
• Assists the Program Manager in reconciling monthly, quarterly, and annual financial statements
• Prepares minutes of staff meetings and communicates standardized information
• Performs other related duties as assigned by the Program Manager

Education, Training and Experience:

• Bachelor’s degree in Accounting/Finance, Business or related fields
• Minimum 1 year experience in the non-profit sector
• Experience with bookkeeping
• Experience in program marketing and promotion is an asset
• Experience in working with immigrants, newcomers, and refugees is an asset
• Experience in working with underserved youth or vulnerable youth is an asset
• Experience with multicultural clientele and immigrant related services is an asset

Job Skills and Abilities:

• Excellent verbal and written communication skills
• Ability to maintain accurate records
• Ability to take initiative and multi-task
• Excellent computer skills in MS suite (i.e. Word, Excel, Access, PowerPoint, Outlook, and Teams), social media, and internet applications
• Excellent intercultural and interpersonal skills
• Excellent organizational skills
• Excellent customer service skills
• Second Language is an asset

Additional Information:

• Criminal record check required
• Work evenings and weekends as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (3 additional statutory holidays)
• 2 weeks annual vacation (starting) and up to 5 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply online by 11:59pm March 17 2023.

While we appreciate all applications, only those selected for an interview will be contacted.