Employment Opportunity: Communications Coordinator (Marketing & Communications)

One of Canada’s most respected arts organizations, the Toronto Symphony Orchestra (TSO) has played a vital role in the city’s cultural life for 100 years. Current Music Director Gustavo Gimeno brings an expansive artistic vision, intellectual curiosity, and sense of adventure to programming the 93-musician Orchestra. This season, through Centennial commissions from emerging composers, marquee events, and an incredible lineup of world-renowned guest artists, the TSO continues to celebrate a century of music-making, paying homage to the Orchestra’s illustrious past while ushering in a dynamic future. 

Under the leadership of Chief Executive Officer Mark Williams, the TSO is committed to serving local and national communities through vibrant performances, extensive educational activities, and community-access and wellness initiatives intended to reach more age groups, people with different abilities, and diverse communities in Toronto. Some of these include open houses and free concerts at the TSO’s home, Roy Thomson Hall; Relaxed Performances designed to welcome neurodiverse patrons; and a partnership with the Centre for Addiction and Mental Health that supports First Nations, Inuit, and Métis patients through musical storytelling and composition.

With a notable recording history—including, most recently, five acclaimed recordings on the prestigious Chandos label—complementing international touring engagements in the US, Europe, Israel, and Asia, the TSO is a musical ambassador for Canada and remains synonymous with musical versatility, growth, and artistic distinction.

For more information on the TSO’s important work, visit TSO.CA

Reports To: Senior Director of Communications 

Status: Full-time, permanent 

Salary range: $45,000 - $55,000  

Position Summary: 

The Communications Coordinator’s primary role is to create, maintain and distribute communications across the TSO’s owned media channels including: socials, website editorial content, and e-newsletter content. Additionally the role supports, compiles, edits and secures internal approvals of the House Programs/Program Notes.    

Major Duties and Responsibilities: 

• Creating and maintaining communications across all of the TSO’s social media channels (Instagram, Facebook, Twitter, & LinkedIn) to increase reach and engagement.

• Developing editorial content for TSO.ca and monthly Noteworthy e-newsletter.
• Updating TSO’s media newsroom (newsroom.tso.ca) and media database.
• Drafting and editing media materials (e.g., press releases, media 

          alerts, and fact sheets).

• Supporting the production of the House Program Books by 

          compiling appropriate materials and overseeing the editing of 

          program notes and articles.

• Reporting on statistics and measuring the success of communications to support

          future strategy development.

Additional scope of responsibility:

• Works with freelancers to help develop communications content across various channels.
• Manages communications projects from end to end, including securing appropriate inter-departmental approvals.
• Supports various departments with copy editing and identifying story-telling opportunities.
• Participates and supports the Marketing & Communications team within a “briefing-first” culture. 
• Decides which wording and imagery is appropriate to use for the TSO’s public-facing channels, and how to frame it within our style guide.
• Responds to posts and messages from high profile public figures and patrons, and to urgent, time-sensitive content.
• Shares photos and other content from events that accurately and 

professionally reflect the TSO and partners while respecting the privacy of

patrons and staff.

• Takes initiative and knows when to follow-up with a deadline. Asks questions to clarify understanding.  Proactively identifies information gaps and proposes a course of action.

Experience & Qualifications:

• Undergraduate degree in Journalism/Communications, or equivalent 
• Requires a minimum of 1 to 3 years work experience in editing and content 

          storytelling. 

• Some knowledge of compelling visuals, photography, and graphic design.

How to Apply: 

Please email your cover letter and resumé to Esther Lee, Director of Human Resources, at by 5:00 pm Friday, March 24, 2023.  While the TSO thanks all applicants for their interest, only those applicants selected for an interview will be contacted. 

The Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas. 

The TSO is committed to providing accommodations for people with disabilities. If you require accommodation, the TSO will work with you to meet your needs. 

Working Conditions/Physical Demands:

Work will be performed in a hybrid work environment, involving both in-office and remote work. 

Flexibility in hours and ability to work occasional evenings and/or weekends when required (during the September to June concert season) as part of the Communications  team’s responsibility to capture communications materials, accompany photographers, and update social channels live.

The TSO requires all employees to provide proof of fully-vaccinated status, with vaccines approved by Health Canada. A person is considered fully-vaccinated if they have completed the required regime for a COVID-19 vaccine and 14 days have passed since their final dose.