Job Posting 92692

Check-In Staff
YWCA Hamilton
Hamilton area
closes in 17 days (Mon, 10 Apr)
part time - temporary / contract


Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.


Position Description

Department: Youth Programs

Reports to: Director of Services

Hours of Work:  10 hours per week

Start Date:  April 3, 2023

Location:  Hamilton, ON

Posting Date: March 13, 2023

  • Supports 2SLGBTQIA+ young people in Hamilton area through weekly contact using popular social media tools;
  • Ensures all modes of contact are available and used (i.e.: phone, online messaging, email, etc.) to fit the varying needs of clients;
  • Attends training and ongoing learning on the needs of 2SLGBTQIA+ young people in Hamilton, and how to best support them;
  • Reports to Coordinator after each check-in shift, indicating trends and immediate needs of clients;
  • Refers youth to Speqtrum staff for further support and referrals;
  • Supports LGBTQ+ youth in Hamilton to form and maintain healthy relationships with their peers and community;
  • Maintains a high level of confidentiality when working with sensitive and personal client, employee and contract information;
  • Participates in mandatory organizational and departmental trainings and meetings;
  • Maintains appropriate record-keeping in accordance with YWCA Hamilton’s policies and procedures, and confidentiality/privacy policies;
  • Provides recommendations to strengthen existing policies or processes;
  • Develops and nurtures meaningful internal and external working relationships and partnerships;
  • Supports Speqtrum and YWCA Hamilton mission, vision and values;
  • Perform other duties as required


  • Lived experience with 2SLGBTQIA+ and/or QTBIPOC (Queer, Trans, Black, Indigenous, People of Colour) communities is required;
  • Experience working with trans or disability communities an asset;
  • Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
  • Understanding of the barriers affecting 2SLGBTQIA+ youth required;
  • Experience supporting peers (formal or informal) is an asset;
  • Knowledge of Hamilton’s 2SLGBTQIA+ communities and Hamilton resources is an asset;
  • Ability to motivate and encourage participation from participants, while respecting limits and boundaries;
  • Committed to creating spaces for ALL 2SLGBTQIA+ youth, and can identify and mitigate barriers to participation, such as racism, ableism, classism, etc.;
  • Excellent interpersonal and written communication skills;
  • Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
  • Bilingual English/French or other languages an asset;
  • Ability to work a schedule which includes days, early mornings, afternoons, evenings and weekends based on program needs;
  • Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost.


YWork for us?


At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:


  • On-the-job training and professional development opportunities
  • Staff fitness, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package


If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!



As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.


Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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