We are proud to be selected as one of B.C.'s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection. More than just a job, CLBC is about compassion, commitment, contribution, collaboration and community.

The Role:

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.

Accountabilities include:

• Identifying opportunities for agency service reorganization and assisting with the implementation
• Negotiating contract costing details and advising on requirements for corrective action in contracted service delivery
• Ensuring that individuals and their families receive information about individual resource allocation decisions
• Consulting with Facilitators about support requests and needs, service availability and resource suitability for the individuals we serve to assess a variety of issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Providing information to assist in the investigation of licensed residential resources
• Creating innovative options and responses to address individual and community needs

Key duties include:

• Developing standardized service contracts or Individual Funding Agreements and negotiating the costing details and quantities
• Liaising with the manager and other key staff regarding current funding limitations or delays and participating as a team member in local budget management

Qualifications:

• Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
• Experience working in the social services sector in areas such as resource development or contract management
• An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required.

Travel: Occasional travel to communities within the Southern Interior regions including Penticton, Salmon Arm, Vernon, Castlegar and Cranbrook.

Location: Utilizing a hybrid working model, this position combines on-site office work with work from home flexibility within BC after passing a 6 month probationary period.

Additional Info:
This is an auxiliary position on the Regional team. Auxiliaries may be hired for project work, or to cover vacancies or leaves of varying lengths
Term: Anticipated 6-month term
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $32.46 to $36.44 hourly

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: March 27, 2023

Apply now! Submit a resume and cover letter through our online application system to the attention of Jaimie Willows. Resumes received by email will not be considered.

Successful applicants are subject to a Criminal Record Check (Criminal Records Review Act).

An eligibility list for internal candidates may be established. This list is shared with the Labour Management Committee.

Community Living BC is an equal opportunity employer.