SUPERVISOR, TRANSITIONAL HOUSING (1.0 FTE)
YW Calgary works to provide preventative and restorative services to women and their families to help them thrive. Our mission is to intervene, empower and lead where people need us most. We are committed to advocating for mental health, supporting those experiencing domestic violence and enabling women’s economic prosperity.

The Program Supervisor supports the Program Manager in the delivery of residential services to clients. This role involves overseeing the day-to-day operations of the department and providing guidance and leadership to the housing staff team.

This is a temporary full-time position covering a maternity leave. This role is Monday to Friday, however, may involve some evening and weekend hours based on the needs of the program.

WHAT WE OFFER
• Truly rewarding work; contribute to lasting, positive change for individuals and our community
• Flexible schedule and a hybrid work arrangement to help our employees manage work and life
• A supportive team environment and opportunities for professional development
• Comprehensive benefits, onsite fitness, and childcare facilities

WHAT YOU’LL DO
• Provide administrative, clinical, and supportive supervision on a regular basis (scheduled and ad-hoc) to program staff and/or practicum students where applicable
• Plan and coordinate team meetings, staff development opportunities, and team building activities
• Ensure staff are delivering interventions in alignment with organizational and program standards
• Participate in the recruitment, selection, orientation process for new team members
• Act in accordance to YW Calgary standards and Code of Conduct; ensure professional standards and practice are aligned with the standards of the Alberta Freedom of Information and Privacy Act
• Monitor and coordinate client services, including but not limited to intake, case management, intervention, safety planning and communicate key updates on emerging issues to Program Manager
• Identify and resolve ethical, clinical, and systemic issues including referrals and waitlists
• Participate in ongoing program development and enhancements to align with the vision, mission, and practice framework of YW to meet client needs
• Maintain appropriate records, including client documentation, staff training records, performance management records, and staff schedules, etc.
• Participate in development, training opportunities, presentation; stay current with the literature and the trends related to the populations served
• Participate in the on-call system

WHAT YOU’LL BRING
• Bachelor’s Degree in Psychology or Social Work (with a specialization in clinical practice); registration with appropriate regulatory body is required.
• At least five years of relevant experience with at least two years working in a supervisory capacity
• Analytical and critical thinking skills and results driven
• Skilled at working with women who have experienced homelessness, mental health, addictions, and trauma; strong knowledge of resources specific to mental health and substance use
• Demonstrated ability to establish priorities and balance competing demands
• Excellent communication, writing and presentation skills
• Organization and time management skills
• Current first aid and CPR is an assert
• A clear Police Information Check, including a Vulnerable Sector Search, and an Intervention Record Check is required upon commencement of employment

YW Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.