Job Posting 92797

Non-Profit Portfolio Manager
BC Housing
Vancouver Island & Coastal areas
closes in 22 days (Thu, 13 Apr)
full time


 ($75,310.90 - $85,593.47 annually)


Reporting to the Regional Director or Regional Operations Manager, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnership with housing and service providers to provide the highest quality of stable, safe and affordable housing and housing related services. He/She/They provides education, consultation and support to the Boards of Directors and Executive staff of Non-Profit Providers and Cooperatives staff regarding the effective management of their social housing properties, assesses the financial risk of non-profits and coordinates the delivery of contracted services for a variety of housing related programs.

The NPPM is the key relationship manager for the assigned portfolio of housing providers and serves as the single point of contact in managing a variety of issues relating to the delivery of housing and housing related services. The position typically supervises a Financial Review & Budget Assistant, and initiates, coordinates and facilitates the provision of expertise and services of other staff including Housing & Health Coordinators, Senior Project Officers and Project Technologists (from Development & Asset Strategies) as well as Supportive Housing Programs staff in order to support the needs and requirements of the non-profit housing sector.

The incumbent may be required to provide support to group homes operated by Non-Profits.


The successful candidate will have the following:


  • Bachelor’s degree in Public Administration, Business Administration or other relevant discipline, including postsecondary courses in non-profit society management and/or social service delivery.
  • Extensive experience in senior and advanced level positions relating to non-profit society management or delivery of social services and community-based programs, with considerable experience in the negotiation and management of contracted services.
  • Or an equivalent combination of education, training and experience acceptable to the Employer.


  • Considerable knowledge and understanding of the philosophies, theories, and principles associated with the delivery of government social and regulatory programs by non-profit providers and contracted community service providers.
  • Considerable knowledge of current social issues facing tenant populations and impacting the operations of social housing providers, including homelessness, mental illness, drug addiction, domestic violence, child protection and ageing.
  • Considerable and broad cross-functional knowledge and understanding of non-profit society governance, operation, budgeting, maintenance, administration, procurement, contracting and staffing.
  • Considerable knowledge of budgeting and contracting practices, and ability to assess audited financial statements.
  • Sound knowledge and understanding of the risks associated with housing vulnerable tenants and ability to work closely with service providers in mitigating risk.
  • Considerable knowledge of the Residential Tenancy Act
  • Sound knowledge of relevant legislation impacting the delivery of social housing.
  • Considerable knowledge of building structures, components and systems and ability to recognize deficiencies.
  • Excellent written and oral communication, interpersonal, consultative and relationship-building skills.
  • Excellent negotiation, mediation and conflict resolution skills.
  • Ability to strategize, plan, coordinate, integrate and manage a portfolio of non-profit providers in providing the highest quality of stable, safe and affordable housing and housing related services.
  • Ability to provide organizational development and general management expertise and educate Boards and Executives in the successful operation of housing providers for vulnerable people.
  • Ability to act as relationship manager and primary point of contact for Providers, including interacting with Society Board of Directors, Chief Executive Officer, Executive Director, and Chief Financial Officers and accounting staff.
  • Ability to analyze complex, challenging and sensitive issues, balance diverse interests and facilitate the implementation of solutions through successful and constructive relationships and partnerships, both externally and internally.
  • Ability to summarize and explain complex program information and funding requirements.
  • Ability to understand, analyze and apply a variety of Program Agreements and project-specific Operating Agreements.
  • Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas
  • Ability to work together based on mutual respect and understanding of each other, and work to the highest business practice standards.
  • Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders and be a socially sensitive administrator.
  • Ability to conduct reviews and audits and facilitate understanding and compliance with recommended improvements.
  • Ability to strategize, apply creative thinking and build on existing and potential strengths in working towards solutions to support the long-term health and sustainability of the sector and partners.
  • Ability to supervise and motivate staff in a unionized environment.
  • Valid BC Driver’s License and access to a reliable vehicle required.

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