Job Posting 92812

Program Supervisor – Pathways to Digital Access and Education Program
Burnaby Neighbourhood House
Vancouver & Lower Mainland
Burnaby, BC
closing today (Thu, 23 Mar)
part time  •  $24.32 per hour starting wage plus benefits

The Burnaby Neighbourhood House, a community based social service agency is currently seeking a part-time Program Supervisor to join our team to expand digital literacy knowledge and internet access with underrepresented individuals in Burnaby.  The Digital Literacy program Supervisor will support and work with a team of volunteers and Peer Digital Educators to set up computer workshops, on site drop-ins, and mobile computer cafes that provide one- to- one learning support to address individualized learning needs. 


Key Responsibilities and Duties:

  • Promote Neighbourhood House program philosophy by ensuring programs have the opportunities to interconnect and achieve participant integration across program areas
  • With adult learning needs in mind, support the digital learning and access to internet of under-represented individuals
  • Support the successful delivery of computer training workshops to adults in EAL classes, seniors and parent groups, and other individuals in the community
  • Recruit, train and  provide on-going scheduling and supervision of volunteers within the mobile and on-site digital learning sessions
  • Work with community partner agencies to set up and implement mobile programs and organize workshops at varying locations
  • Transport devices (Laptops/ I-pads) to offsite locations and set up the technology for mobile programs with the support of Program Team Lead
  • Track client participation numbers and other stats required for evaluation purposes and for reporting out to funder
  • Liaise with Program Coordinator to achieve project outcomes
  • Perform other duties as required


  • Certificate or Diploma in computer sciences or equivalent computer experience with social media, all aspects of the internet, and MS office programs.
  • Detail-oriented and accurate with an aptitude for working with multi-barriered participants.
  • Excellent technical problem solving abilities.
  • Excellent organizational skills and experience with maintaining office systems.
  • Knowledge and awareness of issues surrounding diversity and multiculturalism.
  • Knowledge and awareness of the learning needs of adult learners
  • Experience working in a community based organization and/or adult centred learning environment.
  • Excellent cross cultural communication skills.
  • Organizational skills and experience with maintaining office systems.
  • Ability to work independently and as part of a team.
  • Driver’s license and access to a vehicle for transporting laptops /or class 4 driver’s license to drive passenger van with laptops.
  • Second language an asset.

 Hours of Work: 28 hours per week - days per week to be determined based on program needs

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!