Job Posting - Director of Services
The Sexual Assault Support Centre of Waterloo Region supports survivors of sexual violence. We listen, facilitate healing, and celebrate resiliency. Using an anti-racist, intersectional feminist approach, we work to transform systems which promote gender-based violence.
We’re recruiting for a full-time Director of Services! Reporting to our Executive Director, the successful candidate should feel inspired by our work and have a genuine desire to support our mission, vision, and values. We’re in search of a visionary, collaborative and empathetic leader, committed to ensuring survivors who reach out to us for support are wrapped in our community’s care.
Essential Requirements of Education / Experience:
Key Areas of Responsibility:
Compensation and Benefits:
At SASC, all compensation ranges are grouped into pay “grades” and we base our compensation structure on internal equity. When determining rate of pay, a candidate’s previous, related experience will be taken into consideration along with where current staff, with similar experience, are currently paid within the relevant pay grade.
We are a Living Wage employer as defined by the Ontario Living Wage Network. We use a 3:1 ratio meaning that the highest paid team member is not paid more than 3 times than the lowest paid team member.
Note: Most new team members will start at or close to the entry point of the range. SASC has a 35-hour work week.
Pay Grade: 7
Min: $36.13 per hour; $65,748 per annum
Max: $42.30 per hour; $77,350 per annum
We have a health benefit plan including Extended Health Care (EHC), Dental, Employee Life Insurance, Dependent’s Life Insurance, Accidental Death and Dismemberment (AD&D), Long-Term Disability (LTD), and an Employee Assistance Program (EAP). We pay 100% of health benefit premiums for our full-time staff and their families.
Due to the nature of our work, our staff team start with four weeks of vacation. We also have 125 hours of paid time off per year. These amounts are pro-rated based on the team member's start date.
We offer RRSP matching after one year of employment.
We recognize that sexual violence disproportionately impacts women, trans, and non-binary people. We particularly recognize the impact of racism and colonialism on Black, Indigenous, and racialized women, girls, gender-diverse, and two-spirit survivors.
We acknowledge that the majority of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main office at 151 Frederick Street in Kitchener, Ontario is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on either side of the Grand River.
We are committed to providing an inclusive and barrier-free work environment. We adhere to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We strive to make our recruitment, assessment, and selection processes accessible and provide accommodations as requested for applicants with differing abilities. Only information required to facilitate the accommodation will be shared with those involved in the recruitment process, otherwise accommodation requests will remain confidential. If you require accommodations at any point during the application and/or hiring process, please contact Human Resources at or 519-571-0121 x102.
Given all of this, we encourage applications from women, trans, and non-binary candidates, especially those who identify as Black, First Nations, Metis, Inuit, racialized, as members of 2SLGBTQIA+ communities, and/or as a person with a disability. We invite candidates to voluntarily self-identify as a member of a diverse and/or disenfranchised group as part of their application.
COVID-19 Vaccination Protocol:
To maintain the safety of our team, service users, and community, all new staff are required to provide proof of being Fully Vaccinated against COVID-19 as a pre-condition of their employment offer.
How to Apply:
This position requires the successful candidate to have a valid driver's license, access to a vehicle, and a Vulnerable Sector Police Check. A flexible schedule is required for evening and weekend work. This position is set to begin as soon as possible. Please submit a current cover letter and resume as one PDF document to .
We thank all candidates for their interest; however,
only those selected for an interview will be contacted.
Unless you require accommodations, no phone calls or email inquiries please.
Job Description – Director of Services
Reporting to the Executive Director, the Director of Services is responsible for the overall development, management, administration, operation and assessment of the Counsellor/Advocate Program, the Family Court Support Program, the Anti-Human Trafficking Program, the Sexual Violence Legal Advocate Program, the Groups and Workshops Program and Intake services.
This position ensures that all SASC Direct Services adhere to SASC’s Mission, Vision and Values, and seeks to ensure that survivors who reach out to us are wrapped in our community’s care.
Duties and Responsibilities:
Critical Incident and Crisis Management
Additionally, in a small agency, it is often the case that work of a nature similar to that in each job is either assigned or known to be necessary to be done. As well, from time to time, work that is not similar in nature to the job may also be required to be done by individuals in any job in order to accomplish SASC’s purpose.
Identified required skills/competencies:
Note: Incumbents to this role must attend and successfully complete volunteer training upon initial employment.
This job is usually performed in a comfortable office environment; however, is currently mainly performed remotely with some need to come into the physical office. Proof of full Covid vaccination is required to enter any SASC premises. This job requires intense concentration during both individual and group meetings. This role is extremely demanding and fast-paced. Often work is required outside of regular work hours and employees are encouraged to flex their hours as appropriate to accommodate workloads. Repeated exposure to details of violence and assault can lead to vicarious trauma. The need for debriefing, self-care and balance is critical for incumbents in this position.
Family Court Support Workers
Groups & Workshops Coordinator
Sexual Violence Legal Advocate
Intake & Database Coordinator
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