18-Month Maternity Leave Position – Programs Manager

Aboriginal Counseling Services Association of Alberta (ACSA) is a Registered Charitable Organization that has been providing support services to both Indigenous and non-Indigenous communities since 1992. ACSA believes in supporting healthy, strong and vital families and communities by honouring the mind, body, spirit and emotions. Our mission is to provide safe new pathways to healing and wellness that will strengthen Indigenous families and communities. The agency mission and values reflect the importance of relationships, mutual care and professionalism.

We wish to fill an 18-month maternity leave position for a Programs Manager. The position is directly connected to the Circles of Safety for Indigenous women, men and children who have been impacted by family violence, Holding Our Anger Bundle for Indigenous Women and other agency programs. This position would start no later than September 5th 2023 and the successful candidate would have a minimum of one-month mentorship with the current Programs Manager.

Responsibilities:

• Assisting the ED to develop and implement strategy for the program team
• Working alongside program facilitators and admin to ensure that clients are receiving the highest standard of service and care
• Working with the admin team to manage staff and office resources
• Relationship building and strengthening with stakeholders (probation and child welfare, the Indigenous Court System, CIAFV, and other community partners)
• Tracking and reporting on program outcomes to several funders quarterly, biannually and annually
• Centralizing documentation system as agency moves to new client management software
• Hosting regular meetings to support program staff
• Yearly review of program delivery
• Reviewing policies, procedures, forms and manuals for each program and updating as necessary
• Developing a program evaluation framework
• Attending meetings with the director as needed
• Facilitation of groups and community trainings as needed
• Active participation in committee meetings

Qualifications/Skills:

• Diploma or degree in social work or related human services field with a minimum of two year’s experience. Equivalencies may be considered
• Experience working from a trauma informed perspective
• Competency working with law enforcement, child and family services and/or the justice systems an asset
• Experience with case management and group facilitation an asset
• Professionalism within all aspects of employment and ability to contribute to a positive team environment
• Thorough understanding of victimization and the dynamics of Indigenous family violence, intergenerational trauma and the gifts of intergenerational resiliency
• Strong assessment, interpersonal, written and verbal communication and engagement skills
• Self-identification with Indigenous ancestry is an asset. Knowledge and understanding of Indigenous culture, customs and beliefs would be beneficial
• Knowledge of community resources and experience accessing resources
• Capacity to advocate on behalf of clients to access resources such as shelters, mental health care, legal advice and other services
• General computer knowledge (Microsoft Word, Excel, Outlook, client management software, etc.)
• High level of comfort navigating issues of confidentiality, risk assessment and working with mandated clients

Conditions of Employment:

Salary is to be determined based on qualifications and experience (50,400 – 62,400 annually for 30 hours per week, or 35-43.33/hr).

Schedule has flexibility but must be consistent from week to week and fall within regular business hours. For example, a candidate may consider working 6-hour days Monday through Friday, or 7.5-hour days Monday through Thursday etc.

To apply, submit a resume and cover letter no later than June 15th, 2023 to: