Hi. We’re Trellis. 

Trellis Society is committed to active Reconciliation in alignment with the Truth and Reconciliation Commission (TRC) 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ Reconciliation journey is intentional with meaningful engagement from all team members both collectively and as individuals. 

Trellis Society is focused on futures to provide a continuum of services to people from all backgrounds, including those with complex needs. Trellis meets people where they are in their journeys, whether they’re growing up strong, aspiring to achieve life goals or turning over a new leaf. With our support, people from all walks of life are empowered to reach their potential and move beyond systemic barriers and cultivate great outcomes.  

Our programs focus on improving access to resources, developing family and community supports and building people’s capacity to deal with life’s challenges. At Trellis we work with children, youth, adults, families and communities to unearth their potential and support their growth. 

Our Values: 

We define who we are through living our values to achieve our vision to support everyone reach their full potential. 

• Courage: we willingly embrace growth, and don’t see it as optional 
• Empathy: we relentlessly care about the growth of others and won’t let anyone go unsupported 
• Learning: we choose to grow through uncertainty, even when the status quo feels easier 
• Impact: we go beyond what seems doable and prove that growth is possible. 

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do every day. We are looking for people who are eager to make an impact, while continuing to grow their expertise.  

We’re Trellis – always growing and we’re looking for passionate people who want to grow with Trellis! 

The Role: Support Worker (Full-time) 

Trellis Society seeks Support Workers to aid our Housing and Shelter Programs. Support Workers help clients improve their quality of life and define what success looks like for them. The position involves supporting 24-hour Harm Reduction and Housing First programs for youth and adults.

This Position requires a 40-hour work week with the flexibility to work days, evenings, weekends. 

What You’ll Bring to The Role: 

• Social Services education with recent and relevant experience, or an equivalent combination of training and experience 
• Proficiency in Microsoft Office programs and ability to learn database systems 
• Concise and clear communication (verbal and written) and problem-solving skills 
• Up-to-date Standard First Aid and Level C CPR training 
• Ability to provide a Criminal Record Check with vulnerable sector search and Child Intervention Record Check 
• Experience or in-depth understanding of Harm reduction and Trauma Informed Practice is considered an asset 

Tasks & Responsibilities: 

• Provide support to clients who are ending their experience with homelessness 
• Support clients in advocating for placements and supports needed to deal with their issues around homelessness and/or sexual exploitation 
• Intervening and de-escalating crisis situations as they occur 
• Utilizing Harm Reduction practices to mitigate client risks 
• Support and teach necessary life skills for successful community living 
• Acting as a liaison as needed between natural supports, families, social workers, doctors, and other professionals involved with residents 
• Timely completion of case notes, safety planning, and Critical Incidents  
• Planning, implementing and participating in resident driven program activities 
• Attending required training opportunities within the appropriate timeframe 
• Other duties included 

Reporting Relationship: 

This position directly reports to a Trellis Program Manager.

What Trellis Offers: 

We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:  

• Flexible Health & Wellness Benefits 
• Free and confidential support through the Employee & Family Assistance Program 
• Vacation, Sick Days, Wellness Days, and your Work Anniversary off 
• Consistent Training & Development Opportunities 
• Diversity and Inclusion embedded into everyday practice. 
• A safety focused work environment and ongoing safety training 

Our Commitment: 

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve. 

For more info on Trellis Society, visit www.growwithtrellis.ca or find us at @TrellisYYC on social media. 

We appreciate your interest and thank all who apply but only those selected for an interview will be contacted