Clinical Nursing Manager – Dave Lede House
Reporting to: Director, Clinical Program
Job status: Permanent, full-time 1.0 FTE (75 hours bi-weekly)
Compensation: Compensation will be matched to appropriate grid
We want our staff to “thrive” not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annually.
Canuck Place Children’s Hospice (CPCH) is British Columbia’s recognized pediatric palliative care provider. For over two decades, through the many programs and services we provide, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them. Be part of a talented and innovative team that takes pride in supporting and providing the highest quality pediatric palliative care.
It is the expectation for all roles across the organization to know the organization’s philosophy of pediatric palliative care and uphold a commitment to further ones knowledge. Our philosophy of pediatric palliative care is as follows: Pediatric palliative care improves quality of life, promotes comfort, and reduces suffering for children with life-threatening conditions (serious illness) and their families through a holistic approach addressing; physical, emotional, social and spiritual needs. It is collaborative person & family-centered care delivered using a team-based approach throughout the continuum of care across all ages and stages of illness, including bereavement. It values choice and honest and compassionate communication.
At Canuck Place we understand that uniqueness is powerful. We hold each other accountable for an inclusive environment where employees feel empowered to share their experiences and ideas and know that they belong. We believe diversity drives innovation and the best pediatric palliative care for children and their families therefore we welcome that every person brings an individual perspective and experience to advance our mission. We have more work to do to advance diversity and inclusion and we are building a culture where difference is valued. We have a commitment to inclusion across gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity and disability status, to ensure our team members are empowered to bring their full, authentic selves to work. All staff are encouraged to contribute their perspective and lived experience through our internal employee groups such as Care 4 the Caregiver, Culture, DEIB (Diversity, Equity, Inclusion & Belonging), Green Team, Truth and Reconciliation and Wellness Committees.
WHY SHOULD YOU CHOOSE TO WORK HERE?
Canuck Place careers are full of connection, community, and care. We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families. Our team includes individuals with a special blend of sensitivity, compassion, and appreciation for life. Canuck Place is where no moment is missed. A place where you can make a difference.
We offer competitive compensation and a benefits package focusing on wellness and self-care that includes:
- 20 days’ vacation (pro-rated to your full-time equivalency)to start with ongoing annual anniversary increases up to an organizational maximum of 45 days
- Up to two paid mandatory wellness days a year
- Generous paid leave including compassionate and special leave when you need it
- Municipal Pension Plan (MPP)
- 100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling
- Health and Wellness Spending account that provides up to $1,000 annually to ensure you can focus on the benefits that are important to you and your family
- Flexible working options
- Free meals on-site at the hospices
- Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow
- Ongoing parental support including top up for maternity and parental leave and paid leave for new grandparents
Reporting to and working closely with the Director, Clinical Program, the Clinical Nursing Manager contributes to developing, implementing and evaluating programs and services delivered through Canuck Place Children’s Hospice – Dave Lede House location, consistent with the organization’s strategic priorities, philosophy, mission, goals and established program and clinical standards to ensure the delivery of safe, high quality care to children with life-threatening illnesses and their families. Ensures facility licencing standards are met in accordance with health authority and regulatory requirements.
The Clinical Nursing Manager provides day to day leadership and is accountable for the efficient and effective delivery of inpatient services, including the overall management and direction of the assigned staff, and assisting in the development of and overseeing the applicable budget. The Nursing Manager provides leadership in promoting excellence in pediatric palliative care practice by applying and evaluating standards, policies, and practices, promoting evidence-based practice and quality improvement processes. Models joint decision making and ensures the provision of a collaborative, interdisciplinary work environment through the maintenance of positive working relationships with all staff, contractors, trainees/students, volunteers, children and families.
Performed in conjunction with or under the direction of the Director, Clinical Program:
- Provides day to day administrative and operational leadership to ensure children and families have access to inpatient beds as required, receive safe and quality care, and staff has manageable workloads within budgeted staffing levels to meet the operational needs.
- Manages operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approves adjustments to staffing levels to meet patient/family needs. Defines an effective workforce plan that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
- Accountable for recruitment, interviewing and hiring, and coordinating orientation of nursing team staff.
- Evaluates employee performance and skill level, supports professional development and competency attainment.
- Enhances individual and staff morale by team building, encouraging dialogue and facilitating resolutions to work issues, and supporting staff through coaching, guiding and modeling key behaviors and strategies.
- Provides direction to team members to define shared and individual goals, meet target dates, and ensure alignment of team goals to overall goals and objectives of the organization.
- Collaborates with other departments throughout the program to ensure coordinated, integrated service delivery. Advocates for appropriate allocation of resources to meet child/family needs.
- Participates in the development, implementation, and evaluation of continuous quality improvement, strategic, operational and knowledge translation activities that meet the needs of the pediatric palliative care population. Participates on relevant quality committees and develops mechanisms to involve nursing staff in practice and operational changes.
- Monitors quality metrics and operational performance indicators
- Promotes person and family centred care and models excellence in practice with patient/family engagement.
- Investigates, follows up and/or conducts root cause analyses on patient safety events, workplace injury, and patient/family complaints and concerns. Identifies potential practice changes and/or quality improvement initiatives for review by quality committees.
- Leads through example and empowers autonomy and accountability of various team members. Fosters a culture of learning, collaboration, teamwork, safety and respect.
- Collaborates with Professional Practice team to promote a learning culture, and identify and support team education needs
- Prepares, monitors, and analyzes operating and capital budgets for the service delivery area cost centres in collaboration with the Director, Clinical Program. Develops effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.
- Promotes patient safety by ongoing monitoring of clinical practices and the work environment to minimize risk of patient harm. Identifies areas of improvement and leads and collaborates with various quality committees to ensure best practices in patient safety.
- Provides leadership and direction in the identification, selection, evaluation and acquisition of equipment and maintains a preventative maintenance program to provide a safe environment for children, families and staff.
- Fosters open communication and cooperative working relationships with staff, physicians, volunteers, children/families, volunteers, health care providers and members of the community.
- Monitors and approves requests for overtime, vacation, leaves of absences, and sick time.
- Maintains current knowledge of developments and trends in management theory and techniques and pediatric, palliative care delivery systems.
- Performs other related responsibilities as required.
EDUCATION AND EXPERIENCE
- Bachelor’s Degree in Nursing coupled with a Master’s Degree in Nursing or health care related field (e.g. Health Administration, Leadership, etc.)
- A minimum of 5 years recent related clinical experience
- Extensive health care management experience in pediatric and/or palliative care; or an equivalent combination of education, training and experience.
- This will include a minimum of 2 years working in a managerial/leadership capacity. Experience as a clinical manager of an inpatient nursing unit is an asset.
- Current registration with BCCNM.
What you bring to the role:
- Sound knowledge of pediatric and palliative care principles and practices, including family-centred care
- Strong skills in health care operations management.
- Excellent leadership, coaching, mentoring and team building skills.
- Demonstrated ability to effectively and efficiently manage human and fiscal resources
- Demonstrated understanding and experience of quality assurance processes.
- Critical thinking skills with sound decision making, problem solving and evaluative skills.
- Excellent verbal and written English communication skills.
- Demonstrated ability to collaborate effectively within an interdisciplinary care team, build effective relationships and resolve conflict situations with individuals at all levels.
- Effective change agent skills with demonstrated success leading teams through change.
- Demonstrated ability to develop and foster a culture of ongoing knowledge generation and translation aimed at improving care delivery and patient outcomes.
- Proven ability to develop and sustain partnerships and work diplomatically and persuasively with a variety of stakeholders.
- Demonstrated ability to provide progressive and innovative approaches and solutions to gaps and challenges.
- Demonstrated ability to plan, organize, set and successfully accomplish objectives.
- Demonstrated basic computer literacy with word processing, spreadsheet, and ability to utilize a computerized patient care information system.
- Demonstrated ability to be self-directed and a continuous, lifelong learner.
- High integrity; creativity; balance, good judgment and objectivity; high vision and conceptual capabilities; consultative, facilitate and collaborative; sense of humor.
- Excellent time management skills.
- Demonstrates flexibility that allows you to work with high energy, creative people.
- Able to thrive and effectively manage priorities in a changing, ambiguous environment.
- Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.
- Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.
We understand that the recruitment process is not a one size fits all, our inclusion values and flexibility extend to your hiring experience. Canuck Place is committed to providing inclusive access and accommodations throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accessibility accommodation through the recruitment process, please let us know and we will work with you to meet your needs.
Canuck Place Children’s Hospice hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, persons with disabilities, people of all sexual orientations, genders and gender identities, members of the 2SLGBTQIA+ community.
Please submit your cover letter and your resume at https://www.canuckplace.org/about-us/careers/ by June 4th, 2023. We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.