Operations Coordinator

About Skills Society

At Skills Society, we believe our community should be a place where every individual is a valued citizen deserving of respect, dignity and rights. Every day, we work to remove barriers and empower people with disabilities to thrive in everyday life - in doing so, we help people we serve to create meaningful lives and explore opportunities for learning, growth, inclusion and belonging as full citizens in community. Learn more about Skills Society and the work we do at www.skillssociety.ca. We serve almost 400 people with disabilities in Edmonton and have about 500 employees presently.

About Action Lab

At Skills Society’s we’re committed to continuous improvement and innovation, focusing on removing barriers, and shifting systems to be more empowering and equitable. The platform for our systems change work is stewarded through our Action Lab. Action Lab is a social enterprise of Skills Society. Both a rental space and a consultancy service, Action Lab is a unique space, designed to promote creativity, offering tools to help tap into collective wisdom. Through our consultancy service we help groups steward projects, and offer strategic planning and deep dive systems change exploration. Learn more about Action Lab at www.actionlab.ca.

About the Opportunity

The Operations Coordinator is responsible for overseeing the day-to-day operations of the Skills Society main office and Action Lab. We are looking for a skilled professional who is creative and motivated to help us implement a growth strategy for our Action Lab social enterprise. There may also be some growth into benefits administration and liaison over time. In this role you will support organizational operations, provide critical administrative support to the Executive Director, Senior Leadership Team, and Board of Directors of Skills, and be responsible for the coordination and growth of the Skills Society Action Lab social enterprise. There is also the potential for support of the MyCompass Planning Board.

Responsibilities We See at Present Include:

Approximately 70% of the role is managing and coordinating the day-to-day operations of the Skills Society main office, including:

• Overseeing the greeting and corresponding with Skills Society stakeholders via phone, email, and in person at the main office
• Providing administrative support, for example the preparation of meeting packages for the Board, monitoring and ordering office supplies, booking meeting spaces
• Coordination and overseeing logistics of events (i.e., Annual General Meeting), training and special projects (i.e. employee Shout Out Wall), including planning, booking space, printing and preparing materials, and communications
• Helping to create a space that is inclusive and welcoming for shared spaces within the Skills office
• Research, writing, and support with report writing
• Supporting the Senior Team weekly with meeting notes and Management team bi-weekly with notes
• Building rapport with staff, people we serve and external stakeholders

Approximately 30% of the role is stewardship and coordination of Action Lab, including:

• Liaising with current and prospective clients, fielding inquiries, and managing all bookings
• Hiring, training, coordination and oversight of Action Lab Hosts
• Managing Action Lab Shop inventory and sales
• Coordinating quarterly smudging of Action Lab Treaty Renewal and Reflection Space by a Knowledge Keeper
• Assisting with marketing and communications, including the creation of Eventbrites
• Assisting with the preparation of packages and materials for Action Lab consultancy contracts
• Maintain the Action Lab space, including monitoring and ordering supplies

Ideal Candidate for this Role will

• Have bachelor’s degree or commensurate experience with research, synthesizing information, and writing
• Have comfort navigating ambiguity and creativity in the face of challenges
• Be a self starter with strong initiative
• Be highly organized and excellent time management
• Be charismatic with strong relationship building skills
• Be excited to be part of a vibrant workplace culture that embraces innovation, challenging the status quo, and creativity

Starting salary range is $68,000 to $72,000 and is commensurate with related education and demonstrated experience. The position is based on a 37.5 hour work week. We offer a competitive benefits package. The position includes 4 weeks vacation.

If this opportunity sounds appealing to you, please submit your resume and cover letter quoting reference #OC523 to Human Resources by no later than June 2, 2023.

Skills Society is committed to achieving a diverse and inclusive workforce. Skills has intentional practices in place to achieve fairness in employment and create a diverse workforce. No person will be denied employment opportunities or benefits for reasons unrelated to their abilities. Recruitment and advancement will not discriminate on the grounds of any protected characteristics under the Alberta Human Rights or Canadian Human Rights Legislation. Individuals will be recruited to positions based on their skills, qualifications and attributes required for employment and alignment to agency core values.

Only Applicants selected for an interview will be contacted. No phone calls or emails please.