Job Posting 94418

Practice and Service Advisor
Community Living British Columbia
Thompson & Okanagan
Kamloops, BC, CAN v2c1y3
closes in 2 days (Thu, 1 Jun)
full time

We are proud to be selected as one of B.C.'s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

The Role

As a Practice and Service Advisor at CLBC, you will provide practice advice on a wide range of complex situations and will identify and make recommendations to management on opportunities for capacity building, and the development, implementation and delivery of services within the region. You will also coordinate and act as an implementation lead for new/changed policies or practices.

As a trusted advisor and operational support, you will:

  • Provide guidance and support for consistent and compliant practice to integrated team members to ensure responsive service
  • Collect, review and analyze data to determine trends and gaps and makes recommendations to management
  • Identify opportunities for improvement by engaging staff and liaising with peer Practice and Service Advisors
  • Make recommendations to the Process Steward or Project Management Office to support continuous improvement within regional operations
  • Lead the regional implementation of new policies, programs, procedures and legislation within the region in partnership with strategic initiatives
  • Consult and advise Facilitators in navigating the complexity and depth of planning with individuals and families
  • Advise and support front-line staff and managers on complex contractual items, including the procurement cycle, direct awards, competitive processes, individual/family choice and evaluation of pre-qualified lists


  • Preference will be given to candidates with a Bachelor of Social Work or Business-related degree with human services orientation or an equivalent degree
  • Candidate must have two years minimum demonstrated experience in social service delivery preferably in community living. An equivalent combination of relevant education/experience may be considered
  • Experience preferred in working with complex cases, resource allocation, service delivery and resource development

Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.

Travel Occasional overnight travel throughout the region, as well as to Head Office in Vancouver as needed. Use of own vehicle on expenses. Possession of a Class 5 drivers license and a clean driver's abstract is required.

Benefits You will receive a comprehensive benefits package:

  • Employer-paid extended health and dental plan
  • A BC Public Service Pension plan with employer contributions
  • Generous vacation plus additional personal days Paid maternity/parental/adoption leave
  • Life insurance, paid sick days, and, if needed, long-term disability
  • Wellness supports, including an Employee and Family Assistance Program
  • Professional development funds and resources to encourage continuous learning and skill development
  • Access to government discounts to travel, cell phones, and more!

Additional Info
Team: ISO Regional - NTC
Status/Term: Permanent/Full Time
Classification/Salary: Social Program Officer 30 / $79,530 to $90,884 annually

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: June 1, 2023

Apply now! Submit an online application. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

An eligibility list for internal candidates may be established.

CLBC is committed to hiring based on merit with a focus on fostering diversity of thought. We welcome candidates who have demonstrated a commitment to equity, diversity and inclusion, and encourage applications from equity-seeking groups such as women, persons with diverse ethnic, racial or Indigenous backgrounds, gender identity and sexual orientation, and persons with a disability. However, all qualified candidates are encouraged to apply.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!