PROGRAM: Operations – Supportive Living (Apartments)
POSITION TYPE: Permanent, Full-time
HOURS OF WORK: 37.5 hours per week
POSITION SUMMARY: The Coordinator plays a crucial role as the first point-of-contact, providing information and support, as individuals embark on their wellness journey. This role delivers an excellence in standard of care, while providing positive, compassionate service and problem-solving skills, to help assist clients’ needs.
REPORTS TO: Team Lead, Supportive Living Apartments
KEY SERVICE RESPONSIBILITES AND SPECIFIC ACCOUNTABILITIES
- The development and review, in conjunction with the client and their support team, of a Service Plan, that includes measurable goals, designed to enhance/maintain independent living skills.
- To liaise with community partners on a regular basis, to ensure collaborative efforts in assisting clients to meet their personal goals.
- To assist clients in establishing peer, family, and community support networks.
- To provide clients with consultation and supportive counseling in the event of an emergent or crisis situation.
- To advocate for clients when necessary and to ensure they receive adequate care, treatment services, and information from the community and CMHA.
- To facilitate a cooperative living environment through the use of regularly scheduled community/house meetings, and individual interventions when necessary.
- To maintain effective written and verbal communication systems necessary for client service delivery and program functioning.
- Other duties as required.
ADDITIONAL TEAM RESPONSIBILITIES AND COMPETENCIES
- You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
- An interest in lifelong learning along with empathy and insight.
- Flexible and adaptable.
- High level of initiative and self-motivation.
- Sound judgement and the ability to work independently and as part of a team.
QUALIFICATIONS AND SKILLS
- Minimum education – Bachelor of Social Work (BSW) or Bachelor in Psychology or recognized diploma or undergraduate degree in a human services area and equivalent experience may be considered.
- At least two (2) years of experience working with persons with a diagnosed mental health condition, preferably in a skill development or residential environment.
- Experience working with individuals with substance abuse issues is an asset.
- You have worked in the mental health field for over two years and have a deep commitment to and understanding of the recovery model.
- Current Applied Suicide Intervention Skills (ASIST) certification.
- Current First Aid and CPR certifications.
- Must be able to work flexible shifts.
- Valid driver’s license and a vehicle.
The COVID-19 vaccination is a job requirement and a condition of employment. Offers of employment will be conditional upon proof of full immunization against COVID-19 with a Health Canada approved vaccine, prior to the candidates’ start date.