Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Opportunity

Pacific Community Resources Society is seeking a leader to coordinate the efforts of the WorkBC program in North Surrey. Overseeing the day-to-day operations of the Centre, the Assistant Manager is responsible for providing training and supervision for staff. They will lead their team to develop and implement strategies that ensure effective service delivery and consistent evaluation of program operations to achieve the outcomes of the program. This position collaborates closely with the Manager, and additional Assistant Manager to promote best practices, ensure high-quality services and fiscal viability of the program. This position requires working evenings and weekends based on operational need.

Responsibilities

The Assistant Manager will have strong understanding of WorkBC policies and expertise working within the WorkBC model, as they will be responsible for auditing case files, approving training applications and ensuring compliance with eligibility requirements. As the WorkBC program and policies evolve and change, the coordinator will adapt and disseminate the information and changes to the staff team, training them to fulfill their job duties. 

Qualifications

• Certification / Degree in human services or related field plus leadership experience.
• Expertise in the labor market and employability issues relating to a variety of specialized populations and familiarity with associated legislation and ministry policies.
• An equivalent combination of education and work experience will be considered.
• Criminal record check including the vulnerable sector.
• Thorough knowledge of WorkBC employment services including knowledge of the Ministry databases.
• Excellent computer skills and administrative capability that would support the development and implementation of e-based training, assessments, and registration; proficient in MS Office and ability to work with complex databases, specifically the Integrated Case Management (ICM) system.

Additional Assets

• Mental Health First Aid certification.
• De-Escalation/Non-Violent Intervention training.
• Occupational First Aid – Level 1.

Who We Are

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

Our Vision - Everyone thriving in strong, healthy communities!

Our Mission - To inspire healthy and inclusive communities through leadership and collaboration.

Our Values - Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

We Offer

• Equitable Base Pay – we are a Certified Living Wage Employer
  • Generous paid vacation time, personal time, sick time; additional paid time off for life events
  • Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
  • Disability and Life Insurance Coverage *
  • Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at . Personal information will be kept confidential.