Job Posting 96252

Manager Orientation To Ontario (O2O) & International Student Connect (ISC)
COSTI Immigrant Services
Toronto Metro area
700 Caledonia Road, Toronto
closed 3 days ago (Sat, 23 Sep)
full time  •  $59,802 to $66,866 per annum + benefits

This is a fulltime non-union position scheduled to work 35 hours per week**




  • Supervises staff, administers program service operations and provides leadership and support in the development and delivery of program.
  • Reviews, monitors, evaluates and current sub-contracts with service delivery agencies to ensure that quality service is provided according to agreement(s).
  • Maintains cognizance of a broad range of service delivery networks.
  • Ensures that all organizational time lines are met (for service delivery contracts, quarterly reports and performance appraisals).
  • Provides input into the development of Centre’s budget. Monitors, controls and approves budgetary expenses within allowable limits. 
  • Participates in organizational meetings and other community meetings.
  • Responsible for hiring, training, evaluating and disciplining staff, students and volunteers
  • Monitors delivery of workshops, soliciting and recording recommendations and changes on an ongoing basis; coordinates update of materials including but not limited to proof reading and editing.
  • Supervises webinar delivery and trains project staff and facilitators from partner agencies as needed.
  • Identifies new service provider's needs and assists them to meet these needs.
  • Develops and writes funding proposals. 
  • Develops and maintains positive working relationships with partners, funders and other service providers.
  • Coordinates programs/contracts' activities in conjunction with the Program Management Team.
  • Prepares monthly and quarterly reports, as well as articles for both in-house and external publication.





  • Social Services Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of two (2) years’ experience supervising settlement programs and staff with an emphasis on initial client settlement issues. Preference given to those with experience supervising on-line service delivery.
  • Minimum of two (2) years’ experience of monitoring and overseeing subcontracted community partners in a coordination capacity.
  • Minimum of three (3) years’ of experience as a front line worker delivering both newcomer orientation sessions and settlement services with a focus on initial settlement issues.
  • Demonstrated experience in project management.
  • Demonstrated ability to liaise with community organizations and government.
  • Knowledge of and sensitivity to multicultural community.
  • Experience in monitoring financial reports and expenditures is essential.
  • Demonstrated ability in developing, implementing and evaluating programs.
  • Well-developed organizational, analytical and decision-making skills.
  • Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
  • Demonstrated knowledge of webinar development and delivery on topics for newcomers, refugees and international students.
  • Job will require travel in Ontario (GTA, Thunder Bay, Windsor, London, Ottawa, Hamilton, Waterloo, Niagara and York Region). Travel will also involve overnight stay.
  • Access to a car and valid driver license is a must.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption




LOCATION:                            700 Caledonia Road, Toronto

START DATE:                       September 4, 2023    

SALARY RANGE:                 $59,802 to $66,866 per annum + benefits

POSTING DATE:                   August 9, 2023                       

CLOSING DATE:                   August 23, 2023                     



Qualified candidates are invited to submit their resumes and cover letters as one file, quoting reference #177-23 to the below link:

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