Job Posting 96407

Bilingual Violence Against Women Counsellor
Western Ottawa Community Resource Centre
Ottawa area
closes in 125 days (Fri, 2 Feb 2024)
full time  •  $50,545 per year

Scope of Position

Under the supervision of the VAW Manager and participating as part of the Violence Against Women team, the VAW counsellor will provide short-term counselling individually and in groups for women referred to the Violence Against Women Program.   Specifically to intervene in crisis, provide short-term counselling and co-facilitate support groups. 


Direct Service

  • provide short-term counselling for individuals
  • intervene in crisis and refer as needed
  • assess client safety needs and develop a safety plan
  • provide appropriate referrals to additional resources, including transitional support and housing workers, and collaborate with other service providers


  • advocate on behalf of client, and client group
  • participate in advocacy and coordination committees about services available, gaps in services and issues affecting women, and children and their families
  • promote participation of clients, and community, in general, in activities designed to educate and/or advocate for prevention

Community Education

  • act as a consultant to colleagues, agencies and the community regarding specific client area
  • present to community groups on issues and services
  • participate in internal and external meetings, public education events and media contacts as required

Coordination of Policy and Service

  • coordinate inter-agency referrals
  • advocate coordinated planning for individual services
  • establish and maintain links with community groups and agencies to facilitate referrals and positive working relationships

Training and Development

  • provide training to community groups
  • provide opportunities to students to practice skills with appropriate supervision
  • support and train volunteers as needed
  • offer in-service to co-workers on staff development opportunities, and/or areas of expertise


  • prepare and maintain all necessary documentation and statistics related to all activities on a monthly, quarterly and annual basis
  • participate in WOCRC evaluation processes
  • participate in the development and implementation of client and/or program evaluation as required


All WOCRC employees have some fundamental responsibilities that go beyond the confines of their occupations. These include:

  • Ensuring that the commitment to diversity is understood and respected. 
  • Working in a manner that incorporates health promotion and recognizes the determinants of health
  • Maintaining up-to-date professional skills and knowledge through formal and informal training;
  • Acting as an “ambassador” for WOCRC within and outside the Centre by creating an awareness of WOCRC programs and promoting services offered;
  • Compliance with all mandated legal/regulatory requirements related to working at WOCRC ( Employment Standards Act, Occupational Health and Safety, standards of professional conduct);
  • Maintaining awareness of and compliance with WOCRC policies and procedures;
  • Maintaining awareness of and compliance with funder requirements, policies,
  • procedures and regulations;
  • Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedures.
  • Supporting the Centre’s student and volunteer placement programs
  • Working during both regular and extended hours of operation in locations identified by the Centre;
  • Performing other related duties as assigned.


Education and Experience

  • Bachelor of Social Work or equivalent in education and training;
  • Minimum of 2 years experience direct work with abused women; 
  • Demonstrated commitment to community based social service delivery and health equity principles;
  • Knowledge of Violence Against Women issues and counselling principles;
  • Demonstrated crisis intervention skills;
  • Knowledge of legal, financial, housing, employment and training resources in the community;
  • Experience in community development;
  • Knowledge and proficiency in program development, delivery and evaluation;
  • Strong public speaking and public education skills;
  • Strong organizational and communication skills;
  • Multitasking abilities;
  • Demonstrated ability to identify and serve the needs of diverse communities;
  • Ability to promote teamwork and strength in a volunteer and staff group.

Language Competencies

  • Ability to communicate fluently in English, spoken and written; required.
  • Ability to communicate fluently in French, spoken and written; required.

Computer Competencies

  • Intermediate knowledge of Microsoft Office suite of products
  • Familiarity with Data Management Systems


  • Starting salary is $50,545 per annum
  • Hours are Monday to Friday with some evenings or weekend work
  • 35 hours per week


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