Job Posting 96431

Manager – North Shore Immigrant Inclusion Partnership (NSIIP)
Impact North Shore
Vancouver & Lower Mainland
North Vancouver
closes in 28 days (Mon, 30 Oct)
full time  •  $35.00 - $40.00 / hour, commensurate with experience

Position Title:  Manager – North Shore Immigrant Inclusion Partnership (NSIIP)
Department:  Community Innovation
Program:  NSIIP

Reports to:  Director of Partnership Engagement


NSIIP is a coalition of community agencies and institutions focused on improving the settlement outcomes of new im/migrants on the North Shore. Funded primarily by the federal Department of Immigration, Refugees and Citizenship Canada, NSIIP is one of several Local Immigration Partnership (LIP) tables across Canada aimed at bringing multiple players together to support the integration and inclusion of im/migrants through a “whole of society” approach. Under the direction of the Director of Partnership Engagement, the NSIIP Manager will be responsible for:

1) Enhancing the responsiveness of non-settlement services to meet the needs of im/migrant and refugee newcomers and the broader community.
2) Improving the coordination of services for im/migrant and refugee newcomers in the community by enhancing accessibility to community services.
3) Engaging and building relationships with partners at the community level to better integrate im/migrant and refugee newcomers.
4) Supporting the NSIIP Partnership table, working groups and Immigrant Advisory Council to implement the NSIIP Strategic Plan 2023-2028.
5) Resourcing community partners with information about current im/migration trends and settlement patterns across North Shore communities.


We are seeking an individual who can work independently and who has demonstrated experience in and knowledge of the im/migrant settlement sector, community development frameworks, and community engagement strategies. This is not an entry level position.


Key Responsibilities

  • Understand the Local Immigrant Partnership objectives & activities and the Manager’s role in achieving the goals and outcomes for the LIP contract.
  • Coordinate the NSIIP partnership table and working groups, including stakeholder relations, new member recruitment, meeting agenda development and supporting strategic actions that result in removal of barriers for enhanced integration and service for newcomers.
  • Coordinate meetings of the Immigrant Advisory Council and support members to provide direction around the implementation of NSIIP’s strategic priorities and community projects
  • Act as the primary catalyst for the implementation of the strategic plan, facilitating cross-sectoral collaboration, building capacity for collective action, sourcing and securing funding for the implementation of action plans.
  • Deliver community presentations on im/migration trends and settlement & integration best practices to enhance community capacity to serve newcomers.
  • Develop and implement range of communications and engagement strategies - including social media engagement - by providing information that enhances service providers’ abilities to serve newcomers.
  • Facilitate opportunities for NSIIP partners and the broader community to learn about and apply equity-based and decolonizing practices.
  • Track and report on NSIIP activity progress to table partners and funders.
  • Supervise the NSIIP Program Assistant position – this position is responsible for supporting the daily operations of NSIIP, including logistics and communications, meeting scheduling, minute taking and distribution, information compilation, graphic design, research, etc.
  • Manage project specific accounting and finance systems / recording, as required, by Impact North Shore and IRCC.
  • Perform other duties as assigned by the NSIIP Co-Chairs and the Director of Partnership Engagement.


Key Competencies

  • Value. Behaves consistently with clear personal values that complement Impact North Shore’s values of excellence, diversity, and respect.
  • Integrity & Ethics. Ensures integrity in personal and organizational practices. Builds a respectful and client-centered workplace.
  • Innovation. Thinks creatively; is open to new ideas and technologies. Is committed to developing effective and new approaches to service excellence. Is flexible and adaptable to meeting changing demands of clients, funders, and other stakeholders.
  • Accountability. Accepts and creates a culture of accountability; fosters personal growth; takes personal ownership. Is self-aware and demonstrates a commitment to ongoing learning and continual improvement. Assesses risk and develops risk mitigation strategies.
  • Engagement. Shows a passion for the job and the mission of Impact North Shore.
  • Effective Communication. Fosters open communication, listens to others, speaks effectively, and prepares written communication so that messages are clearly understood.
  • Organized & Efficient. Plans ahead and works in a systematic and organized way. Follows directions and procedures and ensures deliverables are met on time and according to agreed standards.
  • Strategic Thinking. Has a vision for the future, builds plans, and makes decisions to get there. Aligns program policy and delivery with the strategic directions of Impact North Shore.  Champions organizational change.
  • Building the Organizational Team. Recognizes that the leader alone cannot get the job done; coaches staff and volunteers to meet the mission of Impact North Shore.  Builds successful relationships with clients, staff, volunteers, and partners.
  • Results Focused. Action-oriented. Maximizes organizational effectiveness and sustainability. Aligns people, work, and systems to meet organizational objectives.



  • Must possess a minimum of 3 years’ experience facilitating and supporting multi-stakeholder committees and planning tables and/or in community development or the settlement sector.
  • Exceptional stakeholder relations and community development skills, strong organizational and logistical skills; excellent written and spoken English.
  • Bachelor's Degree, or equivalent certificate, training and experience in communications, community development or the settlement sector.
  • Knowledgeable about the im/migrant services sector and the challenges and barriers that newcomers face in accessing services and participating in the community.
  • Solid understanding of strategic planning and community development practices and approaches.
  • Knowledge of standard office equipment and software applications including Outlook, Word processing, databases and spreadsheets, PowerPoint.
  • Experience and understanding of basic bookkeeping, social media and website platforms, research methods and statistics.
  • Astute and diplomatic; recognizes internal and external sensitivities; intuitive ability to read implications of situations
  • Must be outcomes focused and able to work independently.
  • Ability to work in a professional team environment and have an open and honest approach to working with others.

We strongly encourage applicants from IBPOC, LGBTQ2S+ people, im/migrants and other equity deserving communities.


Additional Information

  • Salary Range: $ 35.00 - $40.00/hour (Depending on experience)
  • Work Schedule: 28-35 hours per week (work outside of regular hours will be required on as needed basis)
  • Work Environment:  This is a hybrid work environment. The Community Innovation team works in the office, from home, and within the North Shore community on a regular basis.  This hybrid schedule is subject to change to meet service delivery demands.
  • Start Date:  ASAP
  • Posted until filled.  Resumés reviewed upon submission.



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