Canadian Hearing Services (CHS) has an opening for a Program Assistant II – Hearing Health Care, based in Toronto. Reporting to the Supervisor, Hearing Healthcare Client Accounts, the Program Assistant II – Hearing Health Care is responsible for assisting the region by providing reception, administrative and program support. This will include scheduling and confirming appointments for Audiology, assisting and supporting clients with hearing and communication device repairs, and processing monetary transactions including preparing and forwarding financial records when required.

This is a permanent, full-time onsite position working Monday – Friday, 9:00 a.m. – 5:00 p.m.

The ideal candidate will have a post-secondary diploma in Office Administration or Business Administration, including intermediate accounting skills and experience with financial/funder reporting, along with 2-3 years’ related experience (preferably in in a Hearing Healthcare setting and/or medical office). We are looking for an enthusiastic individual with excellent organizational, communication, and interpersonal skills. A sense of urgency is required, as well as the ability to handle a pressurized environment and manage a varied workload with competing priorities and deadlines.

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 83-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.