Summary of Responsibilities

Under the direction of the Registrar, the Assistant Registrar is responsible for assisting with all aspects of registration, including but not limited to, registering Club Members and Campers in CampBrain (online registration database), supporting families/caregivers through registration, processing payments, and generating reports. The Assistant Registrar ensures that entries and reports meet all standards regarding consistency, confidentiality, and quality control.

JOB DUTIES

• Assists staff with the entry of Club membership, day camp registration and Camp Potlatch registration into the Camp Brain database.
• Supports staff and families/caregivers in using the online registration system.
• Works directly with families/caregivers in the negotiation of fees.
• Responds to questions and concerns from families/caregivers, offering high quality customer service at all times.
• Runs regular reports on the status of registration and payments.
• Assists with the monitoring of registrations, including updating session capacities, payment schedules, and pending payments.
• Runs weekly reports to determine what information from families/caregivers may be missing (i.e., memberships, registration, and consent forms).
• Reconciles reports from Clubs and Camp with the Camp Brain database.
• Attends scheduled staff meetings and training sessions.
• Keeps informed and has a general awareness of all BGC programs and services, including use of communication tools such as email and intranet/webpage, etc.
• Other related duties as required or assigned.

REQUIREMENTS

• Clear Criminal Record Check (Vulnerable Sector).
• Highly organized with ability to multi-task and meet deadlines.
• Excellent customer service.
• Ability to use a variety of computer software.
• Familiarity with database management and report generation.
• Ability to problem solve and find solutions.
• Excellent oral, written, and interpersonal communication skills.
• Ability to work independently and as part of a team.

This is a full-time salary position ($36,562.50 to start), with group benefits at six months, three weeks paid vacation leave in first year, paid sick and personal leave, birthday off and up to 5 days statutory holiday substitution days per year to celebrate/recognize religious, cultural, and/or personal days that are important to the employee where those days are not currently recognized as statutory holidays in BC/Canada).

CLOSING DATE

September 15, 2023

HOW TO APPLY

Please submit a resume and cover letter directly to:

Manager Club Services, Letah Addison,  

Or check out career opportunities on-line through our website:

https://www.bgcbc.ca/work/

Thank you in advance to all persons who apply for this position. Please note that only those selected for interview will be contacted.

As it connects to our organizational core values, BGC encourages staff to show up as their best selves, including mutual respect, integrity, and accountability.

BGC Equitable Employer Statement

BGC values building and sustaining a culturally diverse environment and commits to intentional efforts to reflect that (along with our other values) in all that we do. BGC is committed to provide employees with an equitable opportunity hiring process and work environment free from discrimination and harassment. We seek to hire, train, and engage people from diverse backgrounds, particularly those who experience systemic barriers. Employment decisions are based on the individual’s qualifications, merit, lived experience, and knowledge. 

Equity means treating folks based on their needs. It differs from equality, where everyone is treated the same, regardless of need. Equal circumstances do not yet exist in our society, so BGC practices ethics of equity in all aspects of our organization. Systemic oppression in society has marginalized folks based on identity and culture, and we commit to countering these dynamics.