Job Posting 96738

Housing Counsellor
COSTI Immigrant Services
Toronto Metro area
closed 11 days ago (Tue, 19 Sep)
full time  •  $ 26.26 to $28.26 per hour

These are full-time union contract positions scheduled to work 35 hours per week**.

                                                Current incumbents are on secondment.





  • Conducts housing search in and outside of Toronto for government assisted and/or private-sponsored refugees upon arrival in Canada.
  • Escorts clients to housing appointments and advocates on their behalf.
  • Secures appropriate and affordable housing for refugees within a timeframe.
  • Recruits housing providers and maintains a housing data bank/registry of housing providers.
  • Provides crisis support and intervention as required.
  • Mentoring volunteers to assist with housing search and escorting of clients.
  • Maintains program and statistical information in COSTI’s database (CIS), prepares monthly reports and updates funder’s database (iCARE).
  • Conducts mandatory RAP Housing orientation session to ensure that client understands their housing options/cost of living and their rights and responsibilities under tenant and landlord act.
  • Prepares Clients’ Income Letters/Financial sheets.
  • Liaises and consults with other professionals and organizations.
  • Ensures that moving procedures/furniture order are in place for each client.
  • Prepares bi-weekly move out reports.






  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year experience working within the Housing Help Sector.
  • Previous experience working with working with refugees, survivors of torture, persecution, war or abuse.
  • Previous case management experience is a must.
  • Fluency in any of the following languages considered an asset: Arabic, Dari, Farsi, Somali, Amharic, Spanish.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area and surrounding areas.
  • Knowledge and ability to integrate anti-oppression, critical disability, LGBTQI2S and trans-positivity approach in support of strengths-based principles and practices.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Excellent communication, organization and coordination skills.
  • Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.


**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.



LOCATION:                                       Dixon Rd & HWY 401

DURATION:                                       September 21, 2023 to March 31, 2024 ( 2 positions)

                                                           September 21,2023 to December 31,2023 (2 positions)

SALARY RANGE:                             $ 26.26 to $28.26 per hour

POSTING DATE:                               September 5, 2023

CLOSING DATE:                               Sept 19, 2023

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