Financial Link Worker

Calgary is a complex city filled with incredible opportunities and dynamic challenges for those who call it home.

For over 110 years, carya has worked diligently to meet the evolving needs of Calgarians by providing members of our community with the tools they need to be stronger, more connected, and more resilient.

Today we offer over 40 programs for individuals and families at all stages of life. From providing mental health supports to fostering multi-generational wellness and strong families – carya’s dedicated team of professionals plays an essential role in ensuring a vibrant and healthy future for all Calgarians.

Calgary, AB

Full Time (37.5 hrs / per week) 

Salary: $49,500 - $60,588

The Way In (TWI) is a classic “system community navigator” program providing outreach, supportive referrals, and case management services for older adults across Calgary. Connecting older adults with financial support, information to help their financial well-being and resources that address affordability and basic needs are core objectives of the program. The Financial Link Worker will work collaboratively with TWI Teams to develop and implement activities to support the financial wellbeing of older adults including assistance with income support applications, opportunities to build assets, increase financial literacy and offer income tax clinics.

Key responsibilities include:

• Data Collection and Organization
• Coordinate and Facilitate Activities
• Promote financial well-being

Who You Are

• A well organized, above average communicator with the capacity for multi-tasking in a fast paced environment
• A creative collaborator who values professional relationships, belonging, kindness and diverse perspectives
• A good listener who is able to capture themes and service needs of participants

What You’ll Do

In collaboration with the Program Supervisor, the Financial Link Worker will be responsible for the development, implementation and delivery of financial empowerment activities for older adults and will:

• Establish and maintain strong working relationships with participants, community partners, and colleagues,
• Prepare and facilitate community financial well-being activities including but not limited to matched savings groups, financial literacy workshops, and financial coaching
• Coordinate tax clinics and form clinics
• Promote financial well-being activities and other carya programs in the community,
• Work openly and collaboratively with diverse individuals and organizations and demonstrate awareness and sensitivity to personal and cultural values and ethical priorities,
• Participate in community of practice activities, community meetings and other initiatives
• Disseminate & educate community partners & participants on external resources and carya programs that support individuals in achieving their full potential,
• Represent carya and its brand in the larger sector and champion agency mission and values,
• Collect data according to reporting and evaluation requirements
• Meeting with older adults in the office, community or at their home to assist in filling out government documents such as: CPP, OAS, ASB, GIS, Fair Entry etc.

What You Bring

• Diploma in a related field, such as community development, adult education, or social work
• Strong interpersonal skills with the ability to collaborate on a wide variety of tasks within a multi-disciplinary environment
• Excellent written and verbal communication skills
• A commitment to providing quality service
• Experience working with older adults
• Two years proven experience working in the social service sector
• Excellent and demonstrable facilitation skills (experience in facilitating groups on financial topics or providing one on one support is an asset)
• Ability to communicate clearly and consistently in person, by phone, and in writing in a timely manner with participants, volunteers and other stakeholders and demonstrable conflict resolution, mediation and negotiation skills
• High personal value of working with community members across generations from a strength-based perspective
• Knowledge of current financial empowerment work in Calgary communities
• Knowledge of financial wellness resources in Calgary and Canada
• Strong organizational abilities and experience balancing multiple demands
• Demonstrated ability to be flexible in time, place of work and engagement strategies with high ethical standards and integrity
• Must have a vehicle as the role requires occasional transit to participant homes
• Be flexible with work schedule (including evenings and weekends) to meet the needs of program participants

Why Join Team carya

When you join team carya, you are joining over 100 passionate professionals who exemplify our values of Respect, Kindness, Creativity, Collaboration, Belonging, Wellness. Our employees are the heart of our organization and work collaboratively to meet the unique and evolving needs of over 40,000 Calgarians.

At carya, we take care of our people and proudly provide our employees with:

• Exceptional work life balance including paid vacation time off, personal time off each month and office closures during the year
• A supportive and flexible work environment that includes professional development opportunities.
• A focus on health and wellbeing including access to virtual mental and physical health supports, employer paid extended health benefits, dental benefits, an annual health spending account and Employer matched RRSP contributions
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace

The Financial Link Worker will receive a comprehensive total compensation package including:

• Employer paid premiums for extended health benefits and 50/50 share of dental premiums
• Up to 7% RRSP matching
• Annual Health Spending Account
• Three (3) weeks paid vacation pro-rated to start date and eligible for use in the first year of employment
• Monthly Personal Time Off (PTO) day
• Paid office closure days between Christmas and New Year
• Discretionary Day of Observation each year for use on a day that is of personal significance
• Agency provided property as needed by the role

Closing Date

Until Suitable Candidate is Found

How to Apply
Please submit a PDF of your cover letter and résumé, with job title in the subject line, to:  
We thank all those who expressed their interest, however only those selected for an interview will be contacted. 

Equal Employment Opportunities, Requesting an Accommodations Statement and other Employment Statements

Carya is deeply committed to building a workplace where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact People & Culture by email at HR@caryacalgary.ca in advance of your interview.

The successful candidate must satisfactorily complete a Criminal Record Check with Vulnerable Sector Search.

carya – Nurturing the Potential in Every Calgarian.