This is a Non-union contract position scheduled to work 14 hours per week

(Saturday, Sunday and Statutory holidays from 7:00 am to 3:00 pm)

DUTIES

• Reports to the Centre Manager and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients medical needs and injuries.
• Admits and discharges both GARS and City clients, updates the Shelter Management Information System (SMIS) as required.
• Performs intake for City and RAP clients.
• Provides interpretation services, as required.
• Performs housekeeping duties including: setting up of rooms with toiletries and linens, serving of meals, maintaining cleanliness of Admin Office and entrance area and ensuring garbage is removed.
• Responsible for the safety of the residents and the security of the building including implementation of house rules.
• Identifies and ensures minor maintenance problems are resolved.
• Communicates in a timely and professional manner with the Operations Manager and Program Manager regarding any client concerns.
• Performs safety checks of the premises and safety equipment and records information.
• Provides general information about the city and the specific information about entertainment and social events; organizes social and recreational events for clients.
• Performs administrative tasks, as required (e.g. replenishing client forms, creating client files, distribution of client mail, answering phone calls, etc.).

QUALIFICATIONS

• Social Services Worker Diploma or equivalent with relevant practicum experience.
• Knowledge of the Resettlement Assistance Program.
• Sensitivity to and aware of the needs of refugees and other newcomers.
• Ability to communicate in other languages is an asset.
• Demonstrated ability with supportive counselling/crisis management.
• Ability to work independently.
• Demonstrated verbal and written proficiency in English.
• Ability to communicate in any of the following languages would be and asset: Arabic, Farsi/Dari, Amharic, Somali, Spanish and French.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
• Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

LOCATION:                                        100 Lippincott Street, Toronto

DURATION:                                       September 21 to March 31, 2024

SALARY RANGE:                             $21.89 to $23.56 per hour

POSTING DATE:                               September 7, 2023   

CLOSING DATE:                               September 20, 2023