Carya is searching for a Link Worker to work in collaboration with Aging in Community Support Outreach Workers to assist participants in achieving their service goals. Under the direction of the Supervisor, the Link Worker will utilize best practices in social prescribing to facilitate the connection of participants with various social, community, and partner supports. This will enable participants to enhance their health and well-being, assisting them in aging safely in community.

The Aging in Community Supports (AICS) program aims to improve the integration of health and community-based older adult services. The focus of the program is on improving coordination of non-health related services that support healthy aging in community and enhancing the quality of life for older adults.

The goal of AICS is to:

• Improve quality of life
• Support positive mental health
• Reduce emergency room visits
• Reduce length and frequency of hospital stays
• Reduce isolation and feelings of loneliness for older adults
• Increase natural support networks and community connections

Key responsibilities include:

• Maintain Accurate Records                                         
• Assist and Empower Participants                                
• Collaborate with Health Professionals

Who You Are

• A well organized, above average communicator with the capacity for multi-tasking in a fast-paced environment
• A creative collaborator who values professional relationships, belonging, kindness and diverse perspectives
• A good listener who is able to capture themes and service needs of participants

What You’ll Do

Work collaboratively with an Aging in Community Supports Outreach Worker and participants to:

• Develop and support the case plan to access and engage with supports in the community
• Prioritize and complete short and long-range goals
• Utilize social prescribing best practices to empower people to connect with community supports 
• Attend appointments, social engagements, and other social prescribed referrals with the participant throughout Calgary and the participant’s community
• Complete in-home visits, in addition to visits occurring outside of the participant’s home, to support participants in performing the tasks required to stabilize needs and build resiliencies
• Provide guidance and skills enhancement in completing forms for government benefits, such as pension applications, health care coverage, accessible transportation, and housing
• Collaborate with health professionals and the participant’s care team in a variety of fields to assist participants in improving health, wellness, and recovery
• Support the Aging in Community Supports Outreach Worker conduct presentations to health service providers (such as Mosaic Primary Care Network, hospitals, optometry, dental, pharmacies, etc.)
• Maintain accurate (and current) participant records and reporting as identified in program and agency policy
• Attend staff meetings and other meetings as required by supervisor
• Attend agency team meetings, Aging in Community Supports Community of Practice and other events as required.
• Ensure compliance with all relevant policies and procedures in relation to health and safety, working alone, customer service, data protection and confidentiality.
• Other duties as required

This task list is not intended to be exhaustive and other tasks may be identified from time to time as being required to ensure Carya’s standards for case management are met.

What You Bring

• A diploma in Social Work or equivalent

• Experience in with working with individuals 55 and above
• Must be capable of responding appropriately to crisis situations in a professional and ethical manner
• High attention to detail with the ability to act with discretion and confidentiality is expected
• Strong presentation and facilitation skills, along with robust communication and interpersonal skills are required
• A positive attitude, coupled with the ability to balance a dedication to quality service with effective time management is essential
• Exceptional team orientation and collaboration skills
• Proficiency in business applications and virtual platforms (MS Word, Teams, Zoom, Penelope etc.)
• Excellent oral and written communication skills
• Completion of Natural Supports Framework training is an asset
• Certification with the Alberta Family Wellness Initiative’s Core Brain Story
• Ability to independently manage one’s own schedule
• A vehicle is required for this role

Why Join Team carya

When you join team carya, you are joining over 100 passionate professionals who exemplify our values of Respect, Kindness, Creativity, Collaboration, Belonging, Wellness. Our employees are the heart of our organization and work collaboratively to meet the unique and evolving needs of over 40,000 Calgarians.

Closing Date: Until Suitable Candidate is Found

How to Apply
Please submit a PDF of your cover letter and résumé, with job title in the subject line, to:  
We thank all those who expressed their interest, however only those selected for an interview will be contacted. 

Equal Employment Opportunities, Requesting an Accommodations Statement, and other Employment Statements

Carya is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact HR by email at HR@caryacalgary.ca in advance of your interview.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search.

carya – Nurturing the Potential in Every Calgarian.