211 Information and Referral Services Association (211) is a free, confidential information and referral service that can connect you to thousands of programs and services offered by local community groups, nonprofits, and government departments across Nova Scotia. It is available throughout the province – 24 hours a day, 365 days a year – by dialing “2-1-1” to speak to a knowledgeable and caring navigator, by searching the easy-to-use online database at www.ns.211.ca or texting 211. The service helps Nova Scotians by connecting them to the right community or social resource across multiple sources. It also allows organizations to quickly direct people to services that are outside of their organization’s scope or area of expertise, and possibly connect with other service providers whose goals and mandates complement their own. The result is a collaborative system that will continually evolve to meet the needs of Nova Scotians as they look for help in their communities.  

We are pleased to partner with 211 in the search for their next Executive Director to be based in Halifax, Nova Scotia. Reporting to the Board of Directors, as the Executive Director you will be responsible for;  

• Providing leadership, direction and guidance for all 211 staff and operational activities.  
• Working in collaboration with the Board to lead the renewal and implementation of the vision and strategic plan of the organization.  
• Leading and engaging a team of approximately 16 employees while building and strengthening 211’s relationships with various partners including government bodies, other agencies, community organizations, volunteers, supporters, and the local community.  
• Developing and strengthening key local, regional and national relationships.  
• Ensuring ongoing sustainability and success in achieving strategic priorities.    
• Serving as a passionate and compelling ambassador for 211 and ensuring the organization has a strong presence and voice in the local community and beyond.

As the ideal candidate, you:

• Are a proven leader and manager and you bring vision, managerial acumen, and exceptional communication and relationship building skills.  
• Are highly purpose driven and community minded; a truly caring leader who is driven by a commitment to making a positive impact on your community.  
• Are comfortable working within a multi-partner environment and managing operations, financials and human resources.     
• Understand and can interpret financial statements, budgets, and forecasts to strategically allocate resources, optimize funding allocation, and make informed decisions that align with 211’s mission and goals.  
• Have a reputation for getting things done and improving operational processes, a talent for identifying innovative opportunities, and a proven track record of successfully contributing across all functional areas of an organization.    
• Are comfortable presenting at the front of the room or with your sleeves rolled up and helping out wherever needed.    
• Are excited for the opportunity to shape and amplify 211’s mission and to lead a caring, committed and talented team with unwavering dedication to the cause.  

If you are interested in this opportunity, please apply online https://www.kbrs.ca/Career/17217 by clicking "Apply Now" on the button below. For more information, contact Kevin Stoddart at or Viola Kiriyenko at      

The principles of equal opportunity employment will be upheld throughout this process. KBRS will also provide support in the recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. If you require accommodation in order to participate as a candidate in the recruitment process, please contact or communicate your needs to the recruitment professionals named within this advertisement.