FULL-TIME TERM QUALITY ASSURANCE ADMINISTRATOR (12-Month Term) - Edmonton, AB

MpowR Community and Organizational Supports provides supports to organizations in the Human Services sector. As a non-profit charitable organization, we pride ourselves on delivering our services with integrity and a high standard of quality. We provide third-party accounting, human resources, IT, casual staffing, professional development, clinical services, administrative support and property maintenance to empower organizations to run at peak efficiency.

Position overview: Under the supervision and direction of the Director of Quality Improvement and Professional Services, this position is responsible for the day-to-day operation of the organization’s internal database and the administrative support for various programs within the organization.

Responsibilities:

• Monitoring the internal database for reporting compliance of information as per accreditation and internal standards;
• Participate as part of the ETO Team for the purpose of overall operations of ETO, consistent with agency philosophy and procedural and accountability requirements;
• Generating reports for various departments on a weekly/monthly/as-needed basis;
• Providing daily internal database help desk assistance to staff;
• Act as a support within various parameters of Occupational Health and Safety and serve as an advisor on safety related topics;
• Processing referrals, discharges etc. for various program areas throughout the organization;
• Provide monthly/quarterly outcomes reports to appropriate internal and external parties in a timely fashion;
• Perform additional duties and responsibilities as assigned by the Director of Quality Improvement and Professional Services.

Qualifications/Experience:

• Diploma/degree in Administration, Human Services or related disciplines and experiences in related fields;
• Experience in working with the ETO (Efforts to Outcomes) database or other types of internet-based case management database used to measure program outcomes an asset;
• A current, clear Police Information Check with Vulnerable Sector, Child Intervention Check, and valid Alberta driver’s license;
• Ability to develop and maintain positive relationships with Regional Authorities, Case Workers, Social Solutions and staff;
• Strong customer relationship skills complimented with excellent verbal and written communication skills;
• Efficient time management and able to deal with multiple tasks at the same time with the ability to prioritize and organize tasks of importance;
• Demonstrate advanced computer skills including but not limited to Excel/Word and Adobe and willing to learn other software programs as needed;
• Willing to have a flexible work schedule.

Salary & Benefits: Salary Range is $53,085.00 – $68,223.00 (salary is commensurate with experience). 3-weeks’ vacation accrual to start. We also provide full-time employees with a 100% employer-paid health benefits package (which includes vision, dental and prescription drug coverage, massage therapy, etc.) and a 100% employer-paid R. R. S. P. equaling 3% of annual salary.

Closing date: Open until suitable candidate is found.

Our values are integrity, innovation, collaboration, empowerment, customer service and accountability. If you meet the above criteria, hold similar values and are looking to join a dynamic team that works hard to empower organizations to run at peak efficiency, please submit your resume and cover letter to .

MPOWR is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all cultures and backgrounds; all qualified candidates are encouraged to apply.

We thank all applicants for their interest; however, only those applicants under consideration will be contacted.