Job Posting 96958

RH Overnight Shelter Worker
The Salvation Army Richmond House
Vancouver & Lower Mainland
12040 Horseshoe Way, Richmond, BC V7A 4V5
closed 4 days ago (Fri, 22 Sep)
full time  •  $23.27 per hour (probationary rate)

The Salvation Army British Columbia

FACILITY:  Richmond House Emergency Shelter


POSITION: Shelter Worker (Regular, Full-Time)



  • Adheres to the policies and standards of The Salvation Army as established in policy and program manuals, Health & Safety Guidelines, job descriptions, written memos, and verbal agreements.
  • Maintain the cleanliness and order of the shelter while on
  • Carry out inspection/security checks of property and grounds in accordance with policies and procedures
  • Carry out inspection of neighboring properties and remove any drug or alcohol paraphernalia using safe procedures, in accordance to our Good Neighbour Policy and
  • Accurately records day-to-day happenings using appropriate methods; maintains logbooks appropriately and completes incident reports
  • Responsible for the care and safety of guests in the Shelter, as well as the premises itself, including doing bed checks, room/personal searches. Establish clear, simple, and consistent limits for the guests. Encourage and facilitate the participation of guests to create a safe, positive
  • Prepares and serves breakfast for guests, sets up coffee bar, may prepare or provide simple meals for guests
  • Work with Case Workers to assist guests in working through their case plans as appropriate, providing personal, practical, and moral support to guests and feedback to Case Workers
  • Engage with guests by providing activities as appropriate, i.e. Sports, crafts, games
  • Liaises with referral sources and other external agencies as needed (e.g.,, Ministry of Social Development-Income Assistance office, RCMP, BC Housing,
  • Attend staff and any other meetings called or directed to by the
  • May serve as Receptionist for Shelter
  • Maintain professional growth through attending workshops, courses and by reviewing current information/resources. Attend any training courses, workshops as directed by the
  • Foster and nurture a positive professional team environment at all
  • Maintain strict confidentiality regarding all knowledge of and information about guests
  • Perform other duties as assigned, which may include, but not limited to: general admin duties (making calls, sending emails, photocopying, scanning documents, resourcing resources for clients, updating folders at front desk, making posters, assisting with maintaining staff bulletin board, assist in facilitating workshops and groups)



  • Post-secondary education in Social Services or a related field, or combination of education and experience
  • Minimum two years of previous experience and/or training working with the homeless and have a good working knowledge of homelessness, mental health and addiction issues
  • Training in Vulnerability Assessment Tool (VAT)
  • Training in crisis intervention, conflict resolution and mediation skills is
  • Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health
  • Must have First Aid and CPR certificate 


  • Successful obtainment of clearance through The Salvation Army Child Abuse Registry
  • Successful obtainment of clearance through the Criminal Record Check under the Criminal Records Review Program
  • The incumbent must take the following precautionary measures (in addition to health and safety rules):
    • Universal Precautions
    • Immunization for Hepatitis B
    • Vaccination against Tuberculosis


SALARY                       :           Per Collective Agreement


TERMS                         :           Regular Full-time, 32 hours/week


DAYS & TIMES            :           Friday to Monday, Overnight (12:00AM – 8:00AM)


VACANCIES                 :           1


Male Candidate is preferred for this Emergency Shelter position.

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