Job Posting 96994

Manager, Housing Programs
MPA Society
Vancouver & Lower Mainland, Fraser Valley
closing today (Mon, 2 Oct)
full time  •  $70,000 - $80,000 Annually




POSTING DATE:                              September 18, 2023

POSTING NUMBER:                        2023-087

POSITION:                                        Manager, Housing Programs

UNION:                                              Excluded   

WORK AREA:                                   Mainly Abbotsford and various locations in Vancouver and Burnaby               

SALARY RANGE:                             $70,000 - $80,000

HOURS OF WORK:                          Monday to Friday 9:00 am – 5:00 pm and as operationally required

REPORTS TO:                                  Director, Operations

SUPERVISES:                                   Program Coordinators

POSTING CLOSE:                            October 2, 2023 at 10 am

START DATE:                                   October 16, 2023



All candidates subject to a Criminal Record Check.
Please see Job Description including required qualifications below.
To apply, please submit a resume and cover letter including salary expectations.



At MPA Society, the unique capabilities and talents of our employees are our greatest asset. We believe that a diverse workforce and inclusive workplace culture enhance our ability to work in partnership with the diverse communities and people we serve. MPA Society hires on the basis of merit, and we encourage applications from all qualified individuals.


About MPA Society

MPA Society is an award-winning and accredited non-profit agency that has supported people living with mental illness for over 50 years. Created on the principle of self-empowerment, our programs promote the dignity and well-being of people with mental illness by inspiring hope and supporting their recovery. MPA Society operates over 30 social, recreational, advocacy and housing programs that support people in their own communities.

This position supports the Director, Operations and up to 16 worksites across Abbotsford, Burnaby and Vancouver. The successful candidate will work with a variety of internal and external stakeholders. This dynamic and fast pace working environment will involve a balance between Mental Health program management and administration duties. We offer competitive wages and benefits, and opportunities to grow professionally with the organization while applying your abilities and values in a meaningful way for those we support.




TITLE:                          Manager, Housing Programs

REPORTS TO:             Director, Operations

SUPERVISES:             Program Coordinators




The Manager, Housing Programs is responsible for the day-to-day operations and maintenance of assigned programs and residences in the division. The Manager works with the Director, Operations to plan, develop and support existing and new programs in achieving program standards and operational objectives. In conjunction with the Director, the Manager plays a key role in developing and implementing strategic plans, programs, policies and procedures for the division, and implementing performance measurements and quality improvement initiatives.

The Manager, Housing Programs coordinates quality improvement and ensures all programs maintain applicable accreditation standards. This position will also work with other Managers and Coordinators to support their program requirements including staff education, pharmacy services, equipment needs and health and safety requirements.



  • Manages staff by hiring, assigning work, providing feedback and evaluation, determining and providing required training and orientation, and maintaining timekeeping and attendance records. Resolves staffing issues and participates in the disciplinary process and grievance process in consultation with the Director and Human Resources.
  • Ensures the maintenance, cleanliness and safety of programs and residences by monitoring compliance with standards and legislation and making arrangements with outside contractors for maintenance work. Ensures the maintenance of inventory of supplies.
  • Performs administrative and financial functions for designated program areas, including monitoring budgets and implementing cost savings measures in collaboration with the Director, Nurse Managers and Program Coordinators, authorizing expenditures, and preparing residential budgets and contracts for submission to funding agencies, and completing timesheets for payroll purposes.
  • Manages all aspects of referrals to designated area by interviewing clients, gathering background information, determining program suitability for potential clients, informing clients of program policies and procedures, and making referrals to other programs. Performs or oversees case planning with clients and healthcare providers to meet the needs of clients and the community.
  • Advocates for clients by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer placements. Prepares, reviews and maintains documents and reports such as care plans, resident progress reports, and statistics.
  • Acts as a liaison and a representative of the agency with community agencies and funders and promotes and encourages community involvement in the division and the agency.



A level of education, training and experience equivalent to a Bachelor’s Degree in a relevant behavioural science supplemented by training in accounting processes, plus 5 years recent experience in a mental health related agency with responsibility for front line service delivery, crisis debriefing and support, conflict resolution and case planning. Three years’ management or supervisory experience.

Knowledge of psychosocial rehabilitation, mental illness and treatment modalities and new developments in mental health. Good understanding of community mental health and social services.

  • Ability to define priorities and manage time effectively in dealing with multiple priorities.
  • Ability to provide leadership and supervision to staff. Demonstrated knowledge of human resources practices in a unionized environment.
  • Excellent problem solving skills, the ability to exercise initiative and excellent judgement, including confidentiality pertaining to areas of agency operations.
  • Demonstrated ability to work effectively with a diverse group of individuals, including unionized staff and their representatives, mental health consumers, funders, community agencies, government, the general public, and management.
  • Ability to effectively advocate for individuals and groups, and to promote consumer empowerment.
  • Ability to work independently with minimal supervision.
  • Valid BC Drivers Licence and access to a reliable vehicle.
  • Successful completion of a criminal record check.
  • Proficiency in Microsoft Office applications.


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