EMPLOYMENT OPPORTUNITY
Property Manager Assistant - Full Time
M’akola Housing Society – Campbell River

Who We Are 

M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living and providing professional consulting services to other service providers. 

At MHS, we have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. 

We honour our Indigenous roots as an Indigenous organization and strive to hire and train interested Indigenous people to work in all areas of our organization. We understand that there have been historical events that have affected the identity of Indigenous people. 

We accept all self-identifying Indigenous employees including status, non-status, Métis, and Inuit peoples pursuant to Section 42 of the BC Human Rights Code. We honour and understand Indigenous cultures and values and do our best to support our employees. If you have any questions regarding this position or applying for the position, please reach out and email us at: or by phone: 778-402-9263. We want to support all applicants during this process. 

What We Offer 

• Competitive wages and annual reviews
• Paid vacation and sick leave
• Additional paid time off between Christmas and New Years
• Municipal Pension Plan (MPP)
• Extended health and dental
• Employee Assistance Program (EAP)
• Health & Wellness Program includes $250/year
• Professional Development Program

Position Summary

Reporting to the Victoria Property Manager, this position provides a range of confidential and administrative functions to support the regional property management office. The Property Manager Assistant (PMA) will be responsible for the overall flow of work for the regional office and to provide exceptional customer service to our tenants while being mindful of M’akola’s vision and values. The successful candidate will receive training and mentorship for this position. Due to the vulnerable nature of the people we support, the success candidate must have their two preliminary COVID-19 vaccines.

This position is full-time, permanent, Monday – Friday, 35 hours/week, based temporarily at our Victoria Regional Office in Langford until the Sooke/Drennan Regional Office opens in December 2023 – January 2024. The PMA will work in the Sooke/Drennan Regional Office once it is fully operational.

Responsibilities

• Provide administrative support and assistance to the Property Manager for all aspects of tenancy management and office operations
• Manage reception duties and provide excellent service to tenants, applicants, stakeholders and others
• Update various spreadsheets of data and for tracking purposes
• Prepare various documents including, letters, memos, correspondence and notices
• Assist with emergency response coordination
• Maintain an accurate filing system according to office policy
• Conduct general duties to ensure office is clean and tidy
• Order office supplies as needed upon approval
• Coordinate regional meetings in accordance to M’akola standards
• Other related duties as required from time to time

Qualifications

• Certificate/diploma in related field
• At least 3 years of administrative experience
• Combination of related education and experience will be considered

Required Skills and Knowledge

• Computer literacy, particularly with MS Office (Word, Excel, and Outlook)
• Experience working in and with the Indigenous community preferred
• Strong interpersonal skills (i.e. tact, respectful interactions and diplomacy)
• Strong planning, time management, and organizational skills
• Enjoys interacting with the public and solving problems
• Exhibits cultural sensitivity and awareness
• Clear and concise communication verbally and in writing
• Confidently handle difficult situations in a positive manner
• Maintain confidentiality on all matters

Other

• First Aid – Level 1, certification covered by MHS
• Provide clear Criminal Record Check prior to hiring, costs covered by MHS
• Follow M’akola Housing Society policies and procedures
• Be vaccinated against Covid-19 before start date

We hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status, non-status, Métis, and Inuit. We welcome applications from all backgrounds and cultures to join our diverse team.

Preference will be given to applicants of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code.