Position summary

Reporting to the manager, compliance and assessments, registration, the compliance supervisor leads the compliance team (3) and is responsible for ensuring that applicants and registrants of the College are compliant with the legislation, Bylaws, policies and standards. This role will also support the development and maintenance of policies, standards, and processes, along with College and departmental projects. 

Duties and responsibilities

Duties include but are not limited to the following:

• supervise the compliance monitor team (with input from the manager, compliance and assessment, registration):
  • provide, support, training, and coaching to the compliance monitor team to ensure timely and accurate processing of applications, registration related inquiries and projects, annual license renewal and audit work.
• lead and support processing complex applications:
  
  • review and summarize significant and complex information
  • review and approval of straightforward applications
  • identification and escalation of complex applications
  • monitor, identify, and follow up on files referred to the Registration Committee
• lead and support monitoring the provisional class of registration:
  
  • ensure listed requirements of licensure are being met within given time frames
  • ensure adequate follow-up is occurring where listed requirements are not being met, including corresponding with licensees and health authorities
  • monitor, identify, and follow up on files referred to the Registration Committee
  • liaise with UBC on the BC Physician Integration Program
• lead and support the Annual Licence Renewal Form development, implementation, and follow-up:
  
  • liaise with other College departments for work associated with the annual licence renewal
  • coordinate corresponding with registrants via mail, email and telephone to obtain specific details and to advise them of College Bylaws and policies
  • lead the necessary follow-up and monitoring
• lead and support the team to conduct regular file audits and to provide overall support to registrants:
  
  • conduct registration file review audits to ensure compliance with legislation, Bylaws and policies
  • answer general registration and licensure questions
  • liaise with other departments/organizations
  • manage complex case files and escalations
  • ensure file errors are corrected in a timely and accurate manner
• registration and associate physician accreditation assessments:
  
  • provide administration and coordination support for assessments, preparation of materials for review for registration committee, and follow up actions as needed
  • review draft templates for assessments, communications to registrants/assessors/partners, pre/post materials for the Registration Committee
  • monitor compliance with requirements
• other duties include but are not limited to the following:
  
  • participate in the development and recommendation of changes to policies, standards, procedural descriptions or summaries
  • draft general correspondence for the manager and/or Executive Director
  • generate operational and ad hoc reports
  • lead and or assist with special projects related to the registration department

Skills and qualifications

Required skills and qualifications include the following:

• minimum of two to four years of relevant regulatory experience or equivalent combination of education and experience
• minimum of one to two to years of supervisory  experience
• bachelor’s degree, or higher, is preferred or the equivalent in experience and qualifications
• knowledge of College policies and procedures and/or medical licensing regulation is an asset
• strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
• exceptional organizational and communication skills, along with a keen attention to detail, to manage a high volume of work and set work priorities
• ability to work independently, and as a team player, in a fast-paced environment
• strong working knowledge of Microsoft Office applications including Access, Word, Outlook and Excel
• familiarity with scientific/medical language is an asset
• proven ability to perform multiple tasks, balance continuous demands and priorities and meet deadlines

The compensation range for this position is $65,344 to $98,016. The compensation range is the span between the minimum and maximum base salary for a position. We anticipate this role starting between $75,000 - $86,000 per year.

How To Apply

All applications for this position must be submitted via the College website: 

https://can232.dayforcehcm.com/CandidatePortal/en-US/cpsbc/Posting/View/175 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The College welcomes all applicants and is dedicated to promoting a diverse, equitable and inclusive environment.