Job Posting 97681

Compliance Supervisor, Registration
College of Physicians and Surgeons of BC
Vancouver & Lower Mainland
669 Howe Street, Vancouver - hybrid model in office and work from home
closes in 7 days (Mon, 18 Dec)
full time  •  The range is $65,344 to $98,016 per year, and will likely start between $75,000 - $86,000.

Position summary

Reporting to the manager, compliance and assessments, registration, the compliance supervisor leads the compliance team (3) and is responsible for ensuring that applicants and registrants of the College are compliant with the legislation, Bylaws, policies and standards. This role will also support the development and maintenance of policies, standards, and processes, along with College and departmental projects. 

Duties and responsibilities

Duties include but are not limited to the following:

  • supervise the compliance monitor team (with input from the manager, compliance and assessment, registration):
    • provide, support, training, and coaching to the compliance monitor team to ensure timely and accurate processing of applications, registration related inquiries and projects, annual license renewal and audit work.
  • lead and support processing complex applications:
    • review and summarize significant and complex information
    • review and approval of straightforward applications
    • identification and escalation of complex applications
    • monitor, identify, and follow up on files referred to the Registration Committee
  • lead and support monitoring the provisional class of registration:
    • ensure listed requirements of licensure are being met within given time frames
    • ensure adequate follow-up is occurring where listed requirements are not being met, including corresponding with licensees and health authorities
    • monitor, identify, and follow up on files referred to the Registration Committee
    • liaise with UBC on the BC Physician Integration Program
  • lead and support the Annual Licence Renewal Form development, implementation, and follow-up:
    • liaise with other College departments for work associated with the annual licence renewal
    • coordinate corresponding with registrants via mail, email and telephone to obtain specific details and to advise them of College Bylaws and policies
    • lead the necessary follow-up and monitoring
  • lead and support the team to conduct regular file audits and to provide overall support to registrants:
    • conduct registration file review audits to ensure compliance with legislation, Bylaws and policies
    • answer general registration and licensure questions
    • liaise with other departments/organizations
    • manage complex case files and escalations
    • ensure file errors are corrected in a timely and accurate manner
  • registration and associate physician accreditation assessments:
    • provide administration and coordination support for assessments, preparation of materials for review for registration committee, and follow up actions as needed
    • review draft templates for assessments, communications to registrants/assessors/partners, pre/post materials for the Registration Committee
    • monitor compliance with requirements
  • other duties include but are not limited to the following:
    • participate in the development and recommendation of changes to policies, standards, procedural descriptions or summaries
    • draft general correspondence for the manager and/or Executive Director
    • generate operational and ad hoc reports
    • lead and or assist with special projects related to the registration department

Skills and qualifications

Required skills and qualifications include the following:

  • minimum of two to four years of relevant regulatory experience or equivalent combination of education and experience
  • minimum of one to two to years of supervisory  experience
  • bachelor’s degree, or higher, is preferred or the equivalent in experience and qualifications
  • knowledge of College policies and procedures and/or medical licensing regulation is an asset
  • strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
  • exceptional organizational and communication skills, along with a keen attention to detail, to manage a high volume of work and set work priorities
  • ability to work independently, and as a team player, in a fast-paced environment
  • strong working knowledge of Microsoft Office applications including Access, Word, Outlook and Excel
  • familiarity with scientific/medical language is an asset
  • proven ability to perform multiple tasks, balance continuous demands and priorities and meet deadlines

The compensation range for this position is $65,344 to $98,016. The compensation range is the span between the minimum and maximum base salary for a position. We anticipate this role starting between $75,000 - $86,000 per year.

In addition to the base salary, the College provides pension contributions to the public service pension plan, a parking/transit subsidy, a wellness allowance, and a flexible health and dental plan as part of the total compensation package.

The College offers other great benefits such as flexible working arrangements (compressed work week, hybrid work-from-home/in-office model), competitive annual vacation and personal days off, support for professional development, and access to a fitness centre and pool, all of which make the College an excellent and rewarding working environment.

The College is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process.
The College values the strength diversity brings to our workplace, so if you’re excited about a career at the College but your past experience doesn’t align perfectly with the current job postings or you are not ready to apply yet, we encourage you to create an employee profile in the careers portal and our HR team will be able to see your skills and proactively match you with other roles more closely aligned to your experience and skillset.

The College is located on the unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm, Skwxwú7mesh, and Səl̓ílwətaʔ/Selilwitulh Nations. 

We thank all applicants for their interest; however, only those selected for interview will be contacted. 

How To Apply

All applications for this position must be submitted via the College website: 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The College welcomes all applicants and is dedicated to promoting a diverse, equitable and inclusive environment.



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