Canadian Hearing Services (CHS) has an opening for an Assignment Coordinator (Scheduling Services) role who will be responsible for arranging interpreting services for culturally Deaf, oral Deaf, Deafened, hard of hearing and hearing consumers. CHS Interpreting Services provides ASL-English and LSQ-French interpreting services. In this role, you will be responsible for taking requests and scheduling interpreters, undertake the financial processing and reporting of the service, in addition to educating clients and the public on the appropriate use of services.
This will be a permanent, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m. You may be required to work shifts from 12:00 p.m. - 8:00 p.m. and from 8:00 a.m. - 4:00 p.m.
The ideal candidate is fluent in either ASL (American Sign Language) or LSQ (Langue des signes Québécoise), complemented by two years’ plus administrative/general accounting/customer service experience. You are proficient and comfortable with scheduling assignments utilizing a computerized scheduling system (as well as working with Microsoft Office 365) and can work rotational shifts (days and evenings).
You will also be someone with a sense of urgency who can handle pressure and can manage a varied workload with competing priorities and deadlines. The successful candidate will have excellent interpersonal, organizational and communication skills.
CHS is the industry-leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers. We are an Accredited organization and the largest of its kind in North America. Building on its 81-year history and following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada, making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
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