The Organization:

LutherCare Communities (LCC) is a leading provider of housing and supportive healthcare services and has been for over 65 years. LCC is a hybrid organization comprised of a number of companies that include for-profit and not-for-profit.  Services include long-term care, community day programs for adults, seniors’ housing, home support, intermediate care homes, group living homes, and subsidized family housing.  These services are fully accredited, showing our commitment to provide excellence in care, shelter, and support. Taking a resident-first, all-inclusive approach, LCC seeks to ensure it maintains the integrity of the organization by always focusing on its residents. LCC does this by placing value on resident’s interests, feedback and guidance, engagement, and collaborative leadership.

The Position:

In support of the Vision, Mission and Values of LutherCare Communities, we are seeking a General Manager, Group Homes to join our team. This position is responsible for the program, team member management and financial and physical plant management of LutherCare Communities (11) Group Homes. The General Manager, Group Homes is the primary contact for parents and advocacy groups, outside agencies and internal contacts within the Organization.

The General Manager, Group Homes works closely with the Director of Care and the Operations Manager to ensure the safe, effective and efficient operation of the Group Homes owned and operated by LutherCare Communities.

Accountabilities:

1. General:

• • Oversees the operations of the group homes and ensures the group homes are operated efficiently and effectively
  • Ensures that the group homes are meeting standards outlined in legislation and standards set by CLSD
  • Pursues continual learning by participating in educational opportunities, in-services and/or training programs
  • Assists the Director of Care with Policy and Procedure development
  • Ensures that accreditation standards are being met
  • Prepares monthly and annual statistical and narrative reports as required
  • Attends Group Home functions outside of regular working hours when required
  • Abide by Policies and Procedure of LutherCare Communities
  • Complete other job-related tasks as assigned by the Director of Care

2. Program Management:

• • Ensures activities and behavior management meets optimum client needs through supervision of the Operational Manager and Residential Service Managers
  • Ensures team member training is implemented to meet client needs
  • Ensures program standards are noted in the CLSD service agreement are met
  • Ensures overall client care and maintenance through financial and human resource management
  • Ensures compliance of resident safety as described in their individual care plans
  • Coordinates resident admissions and discharges
  • Communicate with CLSD as required

3. Financial Management:

5. • Ensures fiscal responsibility for the group homes
   • Develops and manages yearly operational budgets
   • Submits yearly budget proposal to CLSD
   • Monitors activities to ensure cost control within the approved budget statements
   • Ensures all reporting requirements are met
   • Provides information to accounting to enable up to date financial reports
   • Develops, selects maintains and utilizes the available resources of the corporation
   • Oversees financial transactions including disbursements and petty cash
   • Acts as trustee

4. Team Member Management:

4. • Provides leadership to group home team members by leading by example
   • Hire, supervise, train, motivate, orientate, evaluate, and discipline team members as required
   • Conduct required meetings and attend group home meetings as required
   • Provides support to all Residential Service Managers
   • Provides relief coverage, as needed, of the Residential Service Manager role at all sites
   • Possess knowledge of Saskatchewan Employment Act (SEA)
   • Provide input to grievances and enquire by SEIU in conjunction with People & Culture (when required)
   • Interpret, advise and ensure compliance with applicable collective agreements and employment legislation
   • Provide training to group home team members as required

5. Public Relations and Communication:

4. • Promotes and ensures public awareness of the group homes
   • Ensures the effective flow of communication amongst stakeholders including parents, funding agency, advocacy groups, LCC, and educational groups

6. Physical Plant Management:

4. • Ensures the cleanliness of the group homes
   • Ensures general maintenance of the homes are met and makes the necessary arrangements for repairs
   • Ensures that standards set by Public Health and Fire Inspectors are met
   • Ensures that all equipment is in good working order and makes the necessary arrangements for repairs

Qualifications and Experience:

• Graduate from a recognized Rehabilitation Worker Program, or holds a related University degree (Social Work, Psychology, etc)
• 3 to 5 years of experience in the management of Group Home operations or an equivalent combination of experience and training
• Experience managing front-line supervisors

Knowledge, Skills & Abilities:

• Fluently able to read, write, speak and understand English
• Excellent administrative, organizational and interpersonal skills
• Effective skills in human resource management and supervision
• Significant ability to manage a budget and assist in the development
• Effectively addresses concerns of residents/clients, relatives, team members and advocacy groups
• Successfully demonstrates sensitivity, patience and concern in providing quality service to residents
• Proficient in word processing, spreadsheets and reporting data including Microsoft Word and Excel
• Effectively demonstrates tact, sound judgment in decision making and discretion
• Consistently remains calm in an emergency and take decisive action
• Positively adapts to change and seeks out opportunities for quality improvement
• Effectively works with residents, team members,  committees, contractors and other departments of LCC
• Effectively manages time, and priorities while positively responding to multiple interruptions through the day
• Strong team building, leadership and public relations skills
• Good understanding of employment/human rights legislation and CBAs
• Strong working knowledge of operations of group homes

Benefits:  LutherCare offers a competitive compensation package, benefits Include:

• Enhanced vacation entitlement 
• Paid sick leave
• Health care benefits                                         
• Dental benefits                                                
• Vision benefits                                                   
• Group life and long-term disability benefits
• Pension plan contributions shared with LutherCare
• Employee family assistance program                                                      

We believe in the power of diversity and we're dedicated to creating a diverse, equitable and inclusive environment at LutherCare Communities. We ensure equal opportunity for all applicants and encourage people of all visible minorities and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Applicants must provide a criminal background check prior to employment.

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A Safe and Caring Continuum of Living™ for all.