Date: November 2023
Department: Food Recovery & Partnerships
Reports to: Senior Manager, Food Recovery
Status: Permanent Full-Time
Salary: $60,000 Per Annum Plus Benefits
Location: Remote (no regular on-site requirements, apart from all-staff events, such as AGM for example)
Time Required in the field: 60% (approximate)
Second Harvest is Canada’s largest food rescue organization and is a global thought leader on perishable food redistribution. We operate at the intersection of hunger relief and environmental protection, tackling food loss and waste through food redistribution, research, awareness, and education, continually innovating, and collaborating to ensure a more sustainable planet. We work with thousands of food businesses from across the supply chain utilizing logistics and technology to reduce the amount of edible food going to waste, thereby diverting unnecessary greenhouse gases from entering the environment.
The Foodraising Manager (Atlantic Canada) will travel extensively throughout Atlantic Canada to engage food businesses to source surplus, unsold food for donation. This position will primarily focus on prospecting midstream and upstream food businesses, including producers, processors, manufacturers, distributors, and wholesalers. Additionally, this role will collaborate with our Retail & Foodservice team to engage regional retailers and foodservice chains in Atlantic Canada to use the Second Harvest Food Rescue App. The Foodraising Manager (Atlantic Canada) will implement and maintain a strategic food donor acquisition and retention plan, foster strong relationships with food donors, and work closely with the Atlantic Operations team to rescue and redistribute food products to our non-profit network.
- Continuously improve on Second Harvest’s food donor landscape by implementing strategies for attracting and retaining food donors.
- Research food production landscapes and supply chains in specific regions to identify and qualify food donor leads and prospects.
- Travel extensively across Atlantic Canada to actively recruit new donors to work with Second Harvest with a goal to increase the quantity, quality, and efficiency of food donations.
- Conduct cold calls, follow-up on referrals, and convert opportunities into food donations. Track outreach activities, record touchpoints, and collect donor feedback.
- Engage lapsed donors as well as donors who are decreasing their food donation support to ensure consistent food donations.
- Collaborate with regional stakeholder groups, institutions, and industry associations to promote Second Harvest’s service offerings (e.g. universities, producer associations, marketing associations).
- Help implement a food donor retention plan that celebrates and retains food donors by ensuring appropriate donor stewardship and recognition.
- Deliver presentations and participate in speaking engagements with businesses with the goal of increasing food donor acquisition and retention.
- Act as a key contact for Second Harvest when exhibiting at regional trade shows/conferences, manage load-in and load-out and oversee booth as exhibitor, network with potential food donors, organize and lead post-event food collections.
- Create various reports on food recovery as requested.
- Perform other related duties as required or assigned to support the overall goals of the organization.
- Enterprising: you have the initiative and drive to get the job done and can find (or build) the resources needed for any task.
- Partnership-Minded: you are a people person who makes connections easily and can leverage existing relationships to build program success; you can build trust and confidence with prospects, donors, and stakeholders.
- Communicator: you have exceptional communication and diplomacy skills; you have a knack for making complex ideas seem clear and simple.
- Client-Focused: slightly obsessive when it comes to the customer/donor experience and strive to deliver an experience that is second-to-none.
- Meticulous: you have a very keen attention to detail, coupled with the ability to navigate easily between projects and priorities.
- Analytical: data is your friend; you can translate numbers into action and pave the way for efficiency.
- Experience in a client/customer-facing role within the food industry.
- Experience working or volunteering in the non-profit sector is an asset.
- Interest in sustainability, food rescue, and hunger relief.
- Outstanding ability to work independently with exceptional time management skills.
- Capacity to work flexible hours.
- Must be based in Atlantic Canada; Valid Class 5 driver’s license, access to reliable transportation, and able to travel across Atlantic Canada for meetings and fieldwork (mileage compensated if using own vehicle)
- *Bilingualism is an asset.