ABOUT US

St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

Our Values

These aren’t just “lip-service” to us – we work and live by them.  If you do, too, we want to talk to you!

• Inclusive – we value everyone and their unique perspectives and journeys
• Compassionate – we care about our clients, our staff, partners, and the communities we serve
• Collaborative – we work together to support our clients and community
• Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
• Innovative – we are open to change and continuous improvement
• Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
• Optimistic – we believe that everyone can accomplish their goals 

JOB RESPONSIBILITIES

The Withdrawal Management and Treatment Services (WMTS) portfolio provides support to people who use substances as they start or progress along their recovery journey.  This may be through our day treatment program, bed-based withdrawal management, bed-based addiction treatment, or continuing care programs.  We are looking for a Manager to join our leadership team, with primary responsibility for day and bed-based treatment programs that include 11 beds for those who identify as male and 10 for those who identify as female. Working collaboratively with a fellow Manager who focuses on withdrawal management, you will ensure effective client service while providing coaching and support to supervisor direct reports as well as the team of staff engaged in direct client care. Our ideal candidate has experience in bed-based, 24/7 addiction programs. Though your primary role is not direct client care, this is not a desk job. Our leadership team works alongside staff to provide care to people with complex concerns related to substance use, mental health, and broader social determinants of health. You make a difference!   

As the treatment program Manager, you will:

• Collaborate effectively with fellow leaders to ensure efficient and effective functioning across the WMTS portfolio
• Provide supervision, coaching, and performance management for staff
• Engage in human resource process such as recruitment, interviewing, and initial orientation
• Work with the program Clinical Lead to advance excellence in evidence-based treatment practices and ensure trauma-informed care
• Develop program content, and engage in evaluation and continuous quality improvement activities
• Oversee case management functions
• Conduct audits to maintain accuracy and integrity of client files, identify data quality issues and contribute to Ministry reporting
• Monitor adherence to agency and program policies
• Ensure health and safety standards are met to support safe operation of the facility
• Provide input and monitor adherence to program budget
• Develop and maintain internal and external partnerships, ensuring effective care coordination
• Collaborate across the Addictions and Mental Health leadership team to ensure broader departmental functioning

Hours of work:  37.5 hours per week, primarily Monday to Friday days with at least one evening a week, and some flexibility to meet the needs of the program.

Start date: As soon as possible.  Contract to late January 2025.

COMPENSATION AND BENEFITS

Salary: $64,565 annually plus benefits

The Perks

• Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
• Employee Assistance Plan for all staff and their families
• Paid Time Off for all staff
• Fun events for all staff
• Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
• Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
• Agency committed to ensuring your physical and mental health/safety is paramount

REQUIREMENTS AND QUALIFICATIONS 

• College diploma in Human/Social Services, with a university degree in relevant field preferred
• Minimum of 5 years’ supervisory experience in a related field
• Current registration in good standing with a professional governing body such as OCSWSSW or CRPO
• Demonstrated knowledge and experience with addiction treatment approaches, including CBT, DBT, and MI
• Understanding of concurrent disorders and social determinants of health
• Ability to navigate complex community partnerships
• Effective conflict resolution, communication, and leadership skills
• Ability to manage occasional exposure to direct and vicarious trauma
• Proficient in MS Office and be familiar with client service databases (experience with EMHware an asset)
• Access to reliable transportation

St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.  We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.  The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.  We are grateful to have the opportunity to work in this community, on this territory.  We also acknowledge that the settler population has been able to benefit from this beautiful land.  We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff.  The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff.  The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals.  If you are an applicant with disabilities and require accommodation, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.

Only those selected for an interview will be contacted.