Position Title: HPP Program Coordinator
Posting Date: November 14, 2023
Closing Date: November 30, 2023
Starting Date: ASAP
Hours of Work: 35 hours/week; Flexible hours, including evenings and weekends. (Temporary Full Time, Covering Maternity Leave up to a Year.)
Classification: Integrated Program Coordinator 1 and Community Support Worker, Grid Level 12
Wage range: $28.32 - $32.51
Reports to: Senior Manager of Housing
This position provides information and support to people, in identified risk groups, who are homeless or at risk of homelessness.
Key Duties and Responsibilities:
- Supervise volunteer advocates.
- Assess clients’ suitability to the program and clients’ needs.
- Assist clients with personal goals, and connecting them to secure, stable accommodation.
- Connect clients with community-based support services that address their immediate needs.
- Recognize potential crisis situations, analyze, and develop strategies to such situations.
- Help clients remain housed and live independently.
- Develop partnerships and liaise with other agencies, professionals, and the community.
- Build and maintain relationships with landlords and provide supports where appropriate.
- Maintain a case management system.
- Assist in program reporting, planning, development, evaluation.
- Promote public awareness of the program, participate in community speaking engagements, and participate in community advisory tables.
- Perform other related duties, as directed by Supervisor.
- Meeting clients in the community (Richmond, Ladner and Tsawwassen) sometimes on short notice to develop Action Plans.
- A minimum of 2 years of experience in direct program delivery, preferably in the community social services sector.
- BC Housing Experience (sector relevant)
- Diploma in social services related field.
- Knowledge of mental health issues & legislation pertaining to alcohol and drug issues, child protection issues, and issues related to poverty and landlord/ tenant’s acts.
- Experience with at-risk or homeless individuals and families.
- Demonstrated sensitivity and responsiveness to cultural differences and commitment to the value of cultural competency.
- Ability to communicate effectively both orally and in writing with staff, volunteers, and community organizations.
- Satisfactory completion of a Criminal Record Search is a requirement of this position.
- Use of own vehicle and valid BC driver’s license.