Position Title:                     HPP Program Coordinator

Posting Date:                      November 14, 2023

Closing Date:                      November 30, 2023

Starting Date:                      ASAP

Hours of Work:                   35 hours/week; Flexible hours, including evenings and weekends. (Temporary Full Time, Covering Maternity Leave up to a Year.)

Classification:                     Integrated Program Coordinator 1 and Community Support Worker, Grid Level 12

Wage range:                        $28.32 - $32.51

Reports to:                           Senior Manager of Housing

Summary:

This position provides information and support to people, in identified risk groups, who are homeless or at risk of homelessness.

Key Duties and Responsibilities:

• Supervise volunteer advocates.
• Assess clients’ suitability to the program and clients’ needs.
• Assist clients with personal goals, and connecting them to secure, stable accommodation.
• Connect clients with community-based support services that address their immediate needs.
• Recognize potential crisis situations, analyze, and develop strategies to such situations.
• Help clients remain housed and live independently.
• Develop partnerships and liaise with other agencies, professionals, and the community.
• Build and maintain relationships with landlords and provide supports where appropriate.
• Maintain a case management system.
• Assist in program reporting, planning, development, evaluation.
• Promote public awareness of the program, participate in community speaking engagements, and participate in community advisory tables.
• Perform other related duties, as directed by Supervisor.
• Meeting clients in the community (Richmond, Ladner and Tsawwassen) sometimes on short notice to develop Action Plans.

Qualifications:

• A minimum of 2 years of experience in direct program delivery, preferably in the community social services sector.
• BC Housing Experience (sector relevant)
• Diploma in social services related field.
• Knowledge of mental health issues & legislation pertaining to alcohol and drug issues, child protection issues, and issues related to poverty and landlord/ tenant’s acts.
• Experience with at-risk or homeless individuals and families.
• Demonstrated sensitivity and responsiveness to cultural differences and commitment to the value of cultural competency.
• Ability to communicate effectively both orally and in writing with staff, volunteers, and community organizations.
• Satisfactory completion of a Criminal Record Search is a requirement of this position.
• Use of own vehicle and valid BC driver’s license.