Job Posting 98172

Senior Manager, People Services
The 519
Toronto Metro area
Toronto, Ontario
closed 17 days ago (Fri, 24 Nov)
full time  •  $78,234 – $98,571

As Canada’s most prominent 2SLGBTQ+ community centre and multi-service agency, The 519 is seeking a Senior Manager, People Services, to streamline and centralize the agency’s organizational development, onboarding, recruitment, human resources management and labour relations while adhering to The 519’s obligations as a City of Toronto agency.

Reporting to the Director, Finance, the successful candidate will lead the design, development and implementation of The 519’s multi-year strategic People Services plans in strategic human resources planning, labour relations, payroll and benefits administration, recruitment, training and development and succession and management planning.

Key responsibilities include:

  • Designing, developing and implementing leading practice across the organization related to all aspects of Human Resources policy and practice.
  • Training and capacity-building support across all levels of the organization to advance shared commitments and efforts towards access, equity, justice and employee support, development, coaching, mentoring and continuous improvement.
  • Manages and enhances the Workforce Development Plan to analyze performance, organizational trends and establish strategic multi-year workplans.
  • Acting as the staff liaison to the Board’s Governance Human Resources Committee and managing Board secretariat functions.
  • Supporting and coaching management on labour relations, interpretation of collective agreement, undertaking workplace investigations, and the development of policies, plans, and procedures for the organization.
  • Managing the Human Resources Management Systems (HRMS) and all aspects of payroll, benefit, pension administration, reconciliation and reporting.
  • Providing strategic advice and recommendations to senior management on management of staff development and training plans that reflect the appropriate fiscal, human and physical resources required to be effective.
  • Operational management of all assigned staff including the scheduling, assigning and reviewing of work; authorizing and coordinating vacation and overtime requests; monitoring and evaluating staff performance, approving salary increments, hearing grievances and recommending and implementing disciplinary action when necessary.
  • Planning, developing, monitoring, and coordinating the organization’s Health and Safety Program; acting as Management Health and Safety representative for the Joint Health and Safety Committee.
  • Providing recommendations and implementing strategies to ensure compliance with all Occupational Health and Safety/WSIB legislated areas (Health and Safety standards and regulations, Return-to-Work programs and accident/incident investigation).
  • Developing and maintaining effective working relationships with community partners and acting as a liaison/representative on behalf of The 519.

Successful candidates will demonstrate the following:

  • Post-secondary education in Human Resources or an equivalent combination of education and relevant experience in the combined functions of Administration and Human Resources.
  • CHRL designation or in significant progress.
  • Commitment to social justice principles and an understanding of the intersection of gender, race, sexuality, and class; this position requires a commitment to and passion for social justice.
  • Proven and demonstrated experience in human resources and administration management experience in government/public service, or non-profit settings; experience working in a unionized environment is considered an asset.
  • Expertise in various HRMS software applications including ADP.
  • Highly developed project management experience and ability to effectively motivate, train and supervise staff, and volunteers, with an ability to work both independently and lead effective teams.
  • Proficiency in various IT operating systems including Windows, Human Resources Management software, spreadsheets, d-base applications, etc.


Position Status Full-Time Ongoing

Union Status Management/Non-Union/Exempt

Starting Salary$78,234 – $98,571 / year (wage grade 5.5, currently under review)

Benefits Enrolled in health, dental, life and disability benefits after completing probation; Mandatory enrolment in OMERS pension plan from day one.

Hours of Work 35 hours per week, Monday to Friday 9:00 a.m. – 5:30 p.m., some evenings and weekends may be required as needed.

Vacation 3 weeks per year

Location Due to the nature of the work, this job will be primarily onsite, with occasional opportunities to work remotely.

The 519 is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

The 519 actively encourages applicants from all equity seeking groups. The 519 embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and highly retain talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.

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