Job Posting 98588

Donor Relations and Stewardship Officer
Child Development Institute
Toronto Metro area
closes in 36 days (Mon, 1 Apr)
full time

Who we are


Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children, youth and their families by developing and delivering innovative, research-based mental health and early learning programs. At the Child Development Institute (CDI), we are passionate about helping our communities’ most vulnerable members and their caregivers. It motivates each of us to face what can be difficult situations while continuously finding the purest joy in play, in silence, in advice, and in the unbelievable strength and resilience of our young clients. Joining us now is a rewarding opportunity to be part of an organization that is built on a legacy of more than 100 years of helping children and families. 


Recognized as a leader and model for measurement-based impact, we are client-centred, family-centred, and data-informed. We are a place where professionals grounded in mental health, care, and well-being of infants, children and youth, come together in collaboration, learning and inclusion. As a multiservice organization delivering social, emotional, and behavioural counselling services, early childhood education, learning disabilities and mental health services, and family violence services, we address the whole person from when they begin their life. Every child and family that reaches out to us is unique, and we value and embrace their individuality. We deliver the tailored support and tools they need to build life-long skills, positive mental health, and resilience. With their trust in us, we guide children and families along a supportive journey. It is an often difficult path and simultaneously the most rewarding experience for providers, children and families.


Who we need


Reporting to the Senior Manager, Development and Communications, we are seeking a dedicated and passionate Donor Relations and Stewardship Officer to join our fundraising team at CDI. This is a brand new, highly visible role designed in consultation with our CEO. You will play a pivotal role in cultivating and maintaining positive relationships with our donors, ensuring their continued engagement and support by making them valued, appreciated, and connected to our organization's mission. 


Who you are


You are deeply committed to the nonprofit world, and you are looking for the challenges and rewards of owning the donor relations aspect for Fund Development. You have experience across a full cycle of fundraising and exposure to all aspects, from grant research and writing to curating impact stories and cultivating targeted messaging for donors. You want to make your mark on our stewardship, introduce new methods of engaging donors, and contribute to a successful strategy that includes new ideas and approaches.


What's in it for you


Profound purpose. Whether it's planning and hosting donor appreciation nights, fundraisers, or open houses, leveraging Raiser's Edge to create targeted campaigns and messages of gratitude, or collaborating within and across teams to make the most significant impact, you will be involved in all aspects of our fund development and donor relations strategy. This is a truly rewarding experience as you will have the opportunity to meet program clinicians, professional experts, senior staff, and young children and their families and connect our donors to their stories.


Growth. This is an unbelievable opportunity to be the first person in the Stewardship role where you can bring your insights, processes, and ideas to make a measurable impact on our donor base. You want to move the dial on individual donations, elevating the amounts contributed and the commitment offered. You want to learn and grow as part of a broader Fund Development, Marketing, and Communications team. You will be mentored by a manager deeply committed to nurturing the skills of her team and incorporating new ideas. You will be part of a supportive and diverse group of bright minds and fun personalities who share a passion for our mission.


As our new Donor Relations and Stewardship Officer, you will:

  • Prioritize the donor experience. You will build and nurture relationships with individual, corporate, and foundation donors to foster long-term partnerships. You will gather donor feedback to understand their motivations and interests, adapting the organization's communication and engagement accordingly. You will maintain frequent, personalized, warm communication with current donors while identifying and securing opportunities for renewed funding at current or higher levels.
  • Create compelling communications. You will collaborate with program staff to gather data and stories that demonstrate the impact of donors' support. You will craft persuasive messages and documents, including thank-you letters, impact reports, and project updates highlighting the results of their philanthropic efforts and inspiring continued support. 
  • Collaborate. You will support the Senior Manager, Development and Communications by implementing donor cultivation strategies to engage current and prospective donors. You will work closely with the fundraising team to strategize and execute donor engagement plans to achieve our fundraising goals. You will work together to develop and implement fundraising campaigns, providing input on donor targeting, communication strategies, and stewardship activities. You will ideate, plan and coordinate donor engagement events, including appreciation gatherings, fundraising galas, and donor recognition activities.
  • Track and report. You will maintain accurate and up-to-date donor information in the organization's donor database, ensuring compliance with relevant fundraising regulations. You will process donations, issue and provide receipts to donors and provide regular reports to the management team. You will track interactions and communication with donors to ensure effective relationship and stewardship management and research potential major donors and funding opportunities. 

You have:

  • The experience. You are passionate about our organization's mission and have a genuine interest in engaging donors with the cause. You have proven success in donor relations, fundraising, or a similar role within the nonprofit sector. Or, you may have lived or volunteer experience in child and family services with a combination of business development, logistics, and communications experience. You have knowledge of fundraising best practices, ethics, and compliance standards.
  • The communications expertise. You are an exceptional speaker and writer with a talent for crafting compelling messages. You can build rapport and nurture connections with donors, stakeholders, practitioners, and clients.
  • The collaboration skills. You are highly organized and supportive of new ideas and initiatives. You can contribute innovation suggestions and complete deliverables independently and on time. You are a dedicated and flexible team player able to interact with team members and colleagues at all levels of the organization with a deep respect and appreciation of diverse backgrounds and experiences.   
  • The technical skills. You are proficient with MS Office Suite and database management. Ideally, you have worked with Raiser's Edge and can group and analyze donor information to create targeted lists and customized messaging. 

Other requirements:

  • All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.
  • Credential verifications and references are required.
  • As a condition of employment, you are required to provide updated COVID vaccinations in compliance with the CDI Mandatory Vaccination Policy.

Join us.


Fostering positive transformations in mental health for over a century, CDI is a world-class leader trusted in helping children, youth and families through a wide range of evidence-informed services to build lasting change.


At CDI, we prioritize the mental well-being and work-life balance of our teams. We acknowledge the reality of the emotionally demanding work each of us puts in every day. To that end, we strive to create a collaborative, diverse, inclusive, and equitable space where creativity flourish by offering:

  • Full health and well-being benefits.
  • Flexible hours in a planned program environment.
  • A focus on cross-disciplinary collaboration and knowledge sharing.
  • Ongoing paid professional development opportunities and certifications. 

If you want to be part of our vision to make a measurable lifelong impact on the mental health and well-being of children, youth and their families, join us.


Apply now


If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications are strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.


What you can expect from our interview process:

  • A virtual interview with a Talent Advisor will discuss your interest in the role and how your background aligns with this role.
  • An in-person interview with the Senior Manager, Development and Communications, the CEO, and an HR Representative where you will have an opportunity to further expand on your communications and analytical skills and knowledge of donor relations in nonprofits. It is a chance to ask questions.

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace. If you require accommodations, please reach out to us at  

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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