Reports to: Board of Directors (Board)
The Executive Director is primarily responsible for the strategic and operational management of the agency, implementing the strategic vision and plan, and overseeing the effective and efficient day-to-day running of the agency in accordance with legal, statutory, and constitutional requirements. The Executive Director ensures that a high standard of client-based program delivery is maintained and promotes the agency activities through contact with the community, government, and general public. The Executive Director reports to the Board.
- Strategic Leadership and Board Support
- Collaborates with the Board in the development of the mission statement, new or revised policy and strategic plans, goals, and operational policies. Understands and acts on impacts of legislative changes, resource needs and other matters of importance to the agency. Provides information to and recommends/presents proposals and plans to the Board for review, discussion, and approval.
- Leads organizational excellence with attention to internal infrastructure and the mission, recommending, for Board approval, new/enhanced services, and programs as necessary.
- Plans and prepares agenda for Board meetings on behalf of the Board and participates in committee meetings as/when appropriate.
- Collaborates with the Board to prepare for and implement the AGM.
- Annually, provides a comprehensive report to the Board regarding the operation of present programs and their compliance with organizational policy, the implementation and annual review of the long-term plan, and other issues related to the achievement of the mission.
- Participates in and signs the written annual evaluation completed by the Board regarding performance against metrics based on the job description and linked to the long-term plan.
- Oversees the Performance and Quality Improvement (PQI) cycles to ensure success of organizational accreditation.
- Applies knowledge of the agency and its environment to promote a long-term view that is essential to effective planning and to building a shared vision with other members of the agency.
- Immediately informs the Board of any significant security, legal or other risk issues.
- Strategic Communications and Labour Relations
- Collaborates with and oversees the work of the Fund Development and Communications Coordinator.
- Provides leadership and organizational advocacy with government, funders, community and all external stakeholders.
- Provides leadership oversight, and/or participates in higher-level union negotiations and activities, as relevant.
- Operational Leadership and Workplace Culture
- Provides leadership, context, direction, and support to the staff team to position the team for success in their operational roles.
- Leads on and provides management and human resource policies necessary to support the objectives of the agency, including labour relation issues related to hiring, performance appraisal, discipline, grievance resolution, arbitrations, and discharges.
- Develops and ensures an effective, respectful, and collaborative working environment that retains and attracts a highly effective team.
- Oversees business systems to ensure an effective and sustainable infrastructure to support the work of the staff team.
- Sets out clear objectives and goals, provides mentoring, regular performance feedback, and documents performance appraisals annually or more frequently with staff.
- Ensures that the Collective Agreement (and other employment laws and standards, as applicable) are adhered to at all times and seeks legal advice when necessary.
- Creates a safe, positive, respectful and motivational work environment through proactive conflict management and mentoring to enhance employee satisfaction and productivity.
- Financial Integrity and Revenue Development
- Supervises and oversees the work of the financial team, including monthly payroll, payroll-related admin and queries, maintenance of employee personnel files, and that the appropriate financial controls are in place.
- Prepares annual budgets in conjunction with the financial team for consideration by the Board. Oversees and maintains control of approved budgets and expenditures for assigned responsibility area and major projects in accordance with agency financial control and administrative procedures.
- Undertakes contract negotiation and program proposals with funders.
- Annually, provides a comprehensive report on the agency’s finances that address financial status and anticipated problems, financial planning, and funding alternatives.
- Works with the ECD Table collecting and paying invoices. Produces a monthly financial report to the Table. Oversees fundraising initiatives and agency communications in conjunction with the Fund Development and Communications Coordinator.
- Risk Mitigation
- Oversees the identification and mitigation of risks (which can include operational, financial, and reputational risks among others).
- Ensures risk management policies and procedures and their implementation are sufficient to protect the agency and employees from liability and other claims. Ensures that all policy implementation is approved and regularly evaluated by the Board.
- Ensures the agency and programs have sufficient insurance coverage. Follows up with MCFD and/or other funders regarding insurance coverage annually and ensures all staff receive a copy of the updated coverage.
- Education and Experience
- Demonstrable progression in terms of program responsibility, managerial and financial control experience in the community social services sector is required
- Demonstrable in-depth working knowledge of community-based programs and services, funding sources, community relations, Board relations, and access to community resources is required
- Post-secondary degree in a related discipline preferred
- Counselling/mental health experience or degree preferred
- Experience in planning, financial management and control, communication, policy development and administrative management and/or counselling and social work specific to agency needs
- Experience working with governmental stakeholders preferred
- Knowledge of funding, fundraising, and grants preferred
- Strong human resources skills required; experience in a unionized environment preferred
- Excellent communication skills: ability to communicate effectively, both verbally and in writing
- Ability to work in a fast-paced environment and ability to prioritize competing demands
- Strong technology skills and experience
- Must be legally entitled to work in Canada
- Personal Characteristics
- Values aligned: commitment to anti-oppression, social justice, inclusivity, accessibility, community and connection
- Is an experienced mentor/coach
- Able to delegate effectively
- Is flexible, adaptable and supportive
- Is committed, hardworking, and takes ownership
- Approaches leadership with a view to learn from and trust in the expertise of their staff
- Brings patience and can prioritize and juggle many obligations
- Builds credibility through humility, trust, and ability to motivate others
- Able to relate well and work well with people in many different roles
- Able to balance being supportive of staff with what is good for the organization
- Is creative and needs-oriented (e.g., able to conceptualize new programs, problem-solve)
The Executive Director is a 35-hour position within a strong value-based organization. This position requires a high level of team collaboration and transparency, yet also requires significant autonomy and ability to move forward effectively on decisions. The work can involve moderate exposure to some disagreeable conditions (e.g., exposure to difficult subject matter and requirement for personal sacrifice).
Cameray offers a competitive total compensation package:
- Salary range: $120,000 - $135,000
- A competitive vacation and benefits program, including a defined benefit pension plan, extended health and dental benefits, and paid sick time.