Job Posting 99274

Harm Reduction Room Worker
Parkdale Queen West Community Health Centre
Toronto Metro area
1229 Queen Street West
closes in 22 days (Fri, 22 Mar)
full time - temporary / contract  •  $35,693 to $43,692 per annum

Harm Reduction Room Worker

Up to 6-month contract, 1.0 FTE (35 hours/week), Bargaining Unit – UFCW – Local 175

Parkdale Queen West Community Health Centre (Parkdale Queen West CHC) is a dynamic, community-based health care organization serving mid-west downtown Toronto. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.


General Responsibilities: The Harm Reduction Room Worker is accountable for assisting and supporting operations/staff with the provision of harm reduction room services (fixed site harm reduction distribution program).  The position also assists with the distribution of harm reduction supplies and other relevant resources as well as providing information and appropriate supports to clients accessing the PQWCHC harm reduction room. Majority of work will be based at the Parkdale site and the position may be expected to work across sites.

Reporting Manager: Manager of Urban Health

Specific Responsibilities:

  • Working closely with the Harm Reduction Coordinators to help engage community members accessing PQWCHC’s harm reduction room services
  • Utilizing harm reduction principles and practices when interacting with clients
  • Providing information on safer drug use, including as appropriate, the proper use of harm reduction and risk reduction supplies, overdose prevention (including naloxone), and other harm reduction practices to clients accessing the service
  • Distributing harm reduction supplies (such as safer injection and inhalation supplies, naloxone kits, and condoms and lubes) to clients and encouraging about safer disposal of drug use equipment
  • Tracking and recording of supplies distributed and collected
  • Assisting with stocking, organizing harm reduction inventory, risk reduction and other relevant program supplies
  • Providing clients with support, information and referrals to harm reduction, overdose prevention, health, community, and drug treatment services (as appropriate) within and outside PQWCHC
  • Maintaining a safe and respectful environment in collaboration with other staff
  • Maintaining confidentiality and other protocols according to the PQWCHC policies
  • Performing other appropriate duties as assigned
  • Qualifications:
  • Lived experience (current or past) with drug use, homelessness or street-involvement is a considerable asset
  • Knowledge of drugs and substances being used and methods of use
  • Work experience with a harm reduction and/or relevant community-based front-line program; values aligned with a harm reduction approach to service delivery
  • Experience intervening in overdoses and/or training, including Naloxone administration is a significant asset
  • Experience working with people who reflect our priority client population – Indigenous peoples, racialized populations, people who engage in sex work, prisoners/ex-prisoners, people with mental health challenges, and people who have experienced trauma, would be an asset
  • Ability to work from a sex positive, trauma-informed, anti-discrimination, and anti-oppressive approach
  • Ability to maintain confidentiality and confidence in asserting and maintaining strong boundaries
  • Experience or demonstrated comfort in crisis response, de-escalation, conflict resolution and emergency response and ability to function calmly and effectively in difficult or crisis situations
  • Knowledge of community services & resources and good advocacy skills
  • Ability to listen actively and accurately, open to feedback and demonstrated display of sensitivity to others
  • Ability to work independently and as part of a multidisciplinary team
  • Effective written and verbal communication skills
  • Proficiency in the use of computers and various software applications
  • Languages other than English are an asset


Compensation: $35,693 to $43,692 per annum


If you are interested in joining in a creative and dedicated team to, we want to hear from you! Applicants, please send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the form at the bottom of the PQWCHC employment page:

Job ID: 2024-020

Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus a booster within the past 6-12 months) 14 days before starting employment.

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