Job Posting 99294

Foodraising Manager (Western Canada)
Second Harvest
Vancouver & Lower Mainland
Remote (Vancouver)
closes in 65 days (Tue, 30 Apr)
full time  •  $60,000 Per Annum Plus Benefits

Date: January 2024

Department: Food Recovery & Partnerships    

Reports to: Senior Manager, Food Recovery

Status: Permanent Full-Time

Salary: $60,000 Per Annum Plus Benefits

Location: Remote (Vancouver)

Time Required in the field: 60% (approximate, including regular travel for external meetings)

We Are

Second Harvest is Canada’s largest food rescue organization and is a global thought leader on perishable food redistribution. We operate at the intersection of hunger relief and environmental protection, tackling food loss and waste through food redistribution, research, awareness, and education, continually innovating, and collaborating to ensure a more sustainable planet. We work with thousands of food businesses from across the supply chain utilizing logistics and technology to reduce the amount of edible food going to waste, thereby diverting unnecessary greenhouse gases from entering the environment.

The Foodraising Manager (Western Canada) will travel extensively throughout Western Canada to engage food businesses to source surplus, unsold food for donation. This position will primarily focus on prospecting midstream and upstream food businesses (including producers, processors, manufacturers, distributors, and wholesalers), while also collaborating with our Retail & Foodservice team to engage regional retailers and foodservice chains to use our Second Harvest Food Rescue App. The Foodraising Manager (Western Canada) will implement and maintain a strategic food donor acquisition and retention plan, foster strong relationships with food donors, and work closely with the Western Operations team to rescue and redistribute food products to our non-profit network.

We are looking for a charismatic, partnership-minded, and resourceful team player who can get out on the road, engage with food businesses, and build strong food donor relationships to help meet our annual foodraising goals.

You Will

  • Continuously improve on Second Harvest’s food donor landscape by implementing strategies for attracting and retaining food donors.
  • Research food production landscapes and supply chains in specific regions to identify and qualify food donor leads and prospects.
  • Travel extensively across Western Canada to actively recruit new donors to work with Second Harvest with a goal to increase the quantity, quality, and efficiency of food donations.
  • Conduct cold calls, follow-up on referrals, and convert opportunities into food donations. Track outreach activities, record touchpoints, and collect donor feedback.
  • Engage lapsed donors as well as donors who are decreasing their food donation support to ensure consistent food donations.
  • Collaborate with regional stakeholder groups, institutions, and industry associations to promote Second Harvest’s service offerings (e.g., universities, producer associations, marketing associations).
  • Help implement a food donor retention plan that celebrates and retains food donors by ensuring appropriate donor stewardship and recognition.
  • Deliver presentations and participate in speaking engagements with businesses with the goal of increasing food donor acquisition and retention.
  • Act as key contact for Second Harvest exhibiting at regional trade shows/conferences, manage load-in and load-out and oversee booth as exhibitor, network with potential food donors, organize and lead post-event food collections.
  • Participate in the development of overall food sourcing and food distribution strategies and policies.
  • Implement ongoing quality and efficiency improvements.
  • Create various reports on food recovery as requested.
  • Perform other related duties as required or assigned to support the overall goals of the organization.

 You Are

  • Enterprising: You have the initiative to get the job done and can find or build the resources needed for any task.
  • Partnership-Minded: You are a people person who makes connections easily and can leverage existing relationships to build program success. You can build trust and elicit confidence with prospects, donors, and stakeholders.
  • Communicator: You have exceptional communication and diplomacy skills. You have a knack for making complex ideas seem clear and simple; team members and peers always know what you are up to.
  • Unflappable: You remain composed, positive, and motivated when engaging with people who may be impatient and generally disinterested.
  • Client-Focused: You are slightly obsessive when it comes to the customer/donor experience and you strive to deliver an experience that is second-to-none. You have experience in cross-functional collaboration, partnering, and managing interpersonal relationships across an organization.
  • Meticulous: You have a very keen attention to detail, coupled with the ability to navigate easily between projects and priorities.
  • Analytical: Data is your friend. You can translate numbers into action and pave the way for efficiency.
  • Demonstrated success in a client/customer-facing role within the food industry.
  • Experience working and/or volunteering in the non-profit sector would be considered an asset.
  • Interest in sustainability, food rescue, and hunger relief.
  • Outstanding ability to work independently with exceptional time management skills.
  • Capacity to work flexible hours.
  • Must be based in Vancouver. Valid Class 5 driver’s license, access to reliable transportation, and able to travel across Western Canada for meetings and fieldwork (mileage compensated if using own vehicle).
  • *Bilingualism is an asset.

For more information about Second Harvest, please visit our Careers page here.

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